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NTSB Urges DOT To Audit FMCSA’s Oversight Process

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Today, the NTSB announced it has recommended audits of the FMCSA’s oversight process following “several” deadly crashes that the NTSB subsequently investigated.

According to the NTSB, the findings of the investigations “raised serious questions about the oversight of the motor carrier operations.”

The NTSB says it also reviewed more than 2,100 pages of investigative reports from four recent CMV crashes.

The four crashes the NTSB investigated resulted in 28 deaths and 83 injuries.  The NTSB says that in each accident, investigators noted safety deficiencies and red flags that had been present prior to the crashes but were “unnoticed or not acted upon by the FMCSA regulators util after the crashes.”

While FMCSA deserves recognition for putting bad operators out of business, they need to crack down before crashes occur, not just after high visibility events,” said NTSB Chairman Deborah A.P. Hersman. “Our investigators found, that in many cases, the poor performing company was on FMCSA’s radar for violations, but was allowed to continue operating and was not scrutinized closely until they had deadly crashes.”

In a press release, the NTSB says it found concerns on the “thoroughness and quality” of the FMCSA’s compliance reviews. The NTSB alleges the FMCSA examined a “limited portion” of the companies’ operations.

As a result of the NTSB investigation into the FMCSA, the agency is recommending the Department of Transportation conduct audits into the “oversight activities.”

The four crashes in question are:

Pendleton Ore., Dec. 30, 2012: A motorcoach operated by Canadian carrier Mi Joo Tour & Travel, upon encountering ice, slid off the roadway, struck a roadside barrier, went down an embankment, overturned and came to rest at the bottom of a steep slope. Nine of the 41 occupants died. The driver and 37 passengers were injured.

Immediately after the crash, FMCSA declared Mi Joo Tour & Travel an “imminent hazard” and issued the company an out-of-service order. However, during its most recent precrash safety compliance review of the company, FMCSA had rated the carrier “Satisfactory.”

San Bernardino, Calif., Feb. 3, 2013: A motorcoach, operated by the Mexican-owned motor carrier Scapadas Magicas, was returning from a trip to Big Bear Resort and was traveling westbound on State Route 38 in a mountainous area of the San Bernardino National Forest. As the motorcoach continued downhill, the driver had difficultly slowing and lost control of the bus. The motorcoach collided with the rear of a passenger car, crossed into the opposing lane of travel, struck an embankment, and overturned. The motorcoach then collided with a Ford pickup truck towing a utility trailer. The motorcoach and the pickup truck were redirected into the westbound lanes, where the bus rolled upright, struck a boulder, and came to rest blocking both lanes of the highway. As a result of the crash, 7 motorcoach passengers were fatally injured, the driver and 11 passengers were seriously injured, and 22 other passengers received minor-to-moderate injuries. The passenger car’s three occupants were injured, and the pickup truck driver died as a result of the crash.

Following the crash, FMCSA declared Scapadas Magicas an “imminent hazard” and issued ian out-of-service order. Yet, less than a month before the fatal crash, on January 9, 2013, the FMCSA had completed a full compliance review of Scapadas Magicas because the company had an “alert” indicating vehicle maintenance problems. FMCSA rated the company as “Satisfactory,” although no motorcoaches were inspected during the review and many of the business records were not inspected because they were at the company’s principal place of business in Tijuana, Mexico.

Elizabethtown, Ky., March 2, 2013: A commercial truck operated by Highway Star, a motor carrier based in Troy, Mich., was traveling northbound on Interstate 65 at about 67 mph when it approached slowing traffic ahead. Despite a straight roadway, with a clear line of sight, the truck driver did not brake until just prior to colliding with the rear of a 1999 Ford Expedition. Upon impact, the Ford burst into flames, and six of its eight occupants died as a result of the crash.

FMCSA had completed an oversight review of Highway Star 5 days before the crash. It was a focused, non-rated compliance review that did not examine records related to driver compliance with hours-of-service regulations. FMCSA conducted this focused review, rather than a full compliance review, even though each of the prior reviews of the company had found driver-related violations, and the carrier had a longstanding history of driver hours-of-service violations. Following the March 2013 crash, FMCSA completed a full compliance review of the motor carrier, which resulted in an “Unsatisfactory” rating. It then, post-crash, issued an “imminent hazard” out-of-service order to Highway Star for not monitoring driver hours of service, permitting drivers to falsify records of duty status, and failing to preserve records of duty.

Murfreesboro, Tenn., June 13, 2013: A truck operated by the Louisville, Ky.-based carrier H&O Transport, collided with eight other vehicles that had slowed in the eastbound traffic lanes of Interstate 24. The collisions caused two fatalities in a passenger vehicle that overturned and was consumed by fire, as well as injuries to six occupants of other vehicles involved in the crash.

The driver was in violation of the hours-of-service rules at the time of the accident and had numerous previous violations. In addition, several other drivers had similar violations, many of which the FMCSA was aware through roadside inspections and previous compliance reviews. Despite H & O Transport’s history of hours-of-service violations, FMCSA only conducted a “focused” compliance review in 2011 which was “non-rated” and allowed the motor carrier to operate. Following the accident, a post-crash compliance review conducted by FMCSA rated the carrier as “conditional” which again allowed them to continue to operate.

 Follow this link to view the entire report. 

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