The information that is on your DAC or PSP could mean the difference between landing your dream driving job or not. It’s importation to know what’s on your record, so that you can report or contest errors. By law, you’re entitled to one, free report each year. Just as there are errors on credit reports, errors can be made on a driver’s CSA (PSP) and DAC reports.
Many of you have written to us wanting to know how obtain a copy of your PSP or DAC reports. Drivers are entitled to one free report each year.
Request a copy of your PSP Record
- Access your driving record through the Pre-Employment Screening Program (PSP). There is a fee of $10, but you’ll have immediate access to your data.
- Submit a Freedom of Information Act request to the FMCSA, free of charge. This process can take up to 20 days.
The PSP contains data from the FMCSA Motor Carrier Management Information System (MCMIS) database. This includes inspection and crash information that is uploaded into the system by federal and state authorities, going back five years for crash data and three years for roadside inspection data. The federal record does not include conviction data, local violations or personal driving record data.
What if I want to contest the information in my PSP record?
Reviews of violations that are adjudicated in the State court systems do not automatically result in a change to any Federal Motor Carrier Safety Administration (FMCSA)-released data, which includes PSP data. In order to have a violation removed from the PSP record, a motor carrier or driver must file a request for data review (RDR) in the DataQs system. When an RDR is made through the DataQs system and the request is granted, the organization responsible for the data makes the appropriate changes. The record is then updated in MCMIS and within 30 more days it will be reflected in PSP . Users may only use the DataQs system to request a data review on data used by FMCSA. The web site for data correction is https://dataqs.FMCSA.dot.gov.
What type of information can be contested in my PSP record?
If a PSP record contains inaccurate information, then that should be brought to the attention of the Federal Motor Carrier Safety Administration, Department of Transportation by submitting a DataQs request for data review. The web site for data correction is https://dataqs.FMCSA.dot.gov. Violations that appear on an inspection report can be reviewed for accuracy on the DataQs website. Citations issued to a driver as a result of an inspection or traffic enforcement cannot be submitted to the DataQs website for review. Crashes that involve a commercial motor vehicle are reportable to FMCSA, even if the driver is not at fault. Drivers cannot request a review of a crash event due to no fault of the driver.
Request a copy of your DAC
You may request at any time a free copy of your background reports (if any) previously prepared by HireRight, and/or your active database files (if any) maintained on you by HireRight, by completing and submitting the form below.
CDL drivers also may use this form to request a copy of your DAC report/file. HireRight will also provide you a list of all HireRight customers who may have received your background report during the last 2 years.
If you are unable to access or complete the form, if you would prefer to submit your request by telephone, fax or regular mail, or if you require additional assistance, please contact HireRight Customer Service at:
HireRight Customer Service
Telephone: (800) 381-0645 (Monday-Friday, 7am to 7pm Central Time)
Fax: (918) 664-5520
Attn: Consumers Department
14002 E. 21st Street, Suite 1200
Tulsa, OK 74134
If you believe that any information in your background / file reports is inaccurate or incomplete, you may file a dispute with HireRight for free. The dispute investigation process generally may take up to 30 days, depending on the nature, scope and source of the information being disputed. HireRight will promptly investigate the specific information/records that you are disputing. HireRight also has trained customer service representatives who can work with you if you need assistance identifying the specific information/records that you want to dispute. You may contact HireRight Customer Service at 1.800.381.0645. Upon request, HireRight also will provide you with a free copy of background / file report(s), which you may request by by clicking here or by contacting Customer Service at 1.800.381.0645. You are entitled to such information by law. If you need assistance identifying the specific information/records that you want to dispute, it may be helpful for you to first request a free copy of background / file report(s), but it is not necessary for you to do so.
If you are unable to access or complete the form, if you would prefer to submit your dispute by telephone or regular mail, or if you require additional assistance, please contact HireRight Customer Service:
HireRight Customer Service
- Telephone: (800) 381-0645 (Monday -Friday, 7am to 7pm Central Time)
- Fax: (918) 664-5520
- Address: HireRight, Attn: Consumers Department, P.O. Box 33181, Tulsa, OK 74153
The federal Fair Credit Reporting Act: Summary of Your Rights Under the FCRA