Drivers say they’re back on paper logs after ELD outage

One driver who said she's experiencing an ELD crash said, "This new elog system is going to put us out of business, I think."

PeopleNet

A large number of truck drivers have reported that they are experiencing major functionality issues with their PeopleNet Electronic Logging Devices (ELDs).

Multiple sources including Freightwaves have reported that PeopleNet ELD devices are malfunctioning due to syncing problems between the server clock and the GPS related to the change over to the 2020 calendar year.

Drivers have reported lengthy login times and some say that multiple reboots were required to even make it to the login screen.

Peoplenet has been down for 12 hours and they dont know when it will be back up

Posted by Kimberly Gayle Douglas on Wednesday, January 1, 2020

PeopleNet is a Trimble Transportation company. Trimble Transportation did not respond to CDLLife’s request for comment.

Some drivers are reporting that their PeopleNet display reads “This device is not functioning as an ELD. Paper logs may be required for backup. Check manual for instructions.”

Additionally, the display date on several driver’s PeopleNet devices appears as 5/3/07.

Yaw dont waste ya money on no dam peoplenet.. this mess stays tore up more than it works.if you already got it id chang FAST

Posted by Frank Stewart on Thursday, January 2, 2020

Facebook user and OTR driver for Ecklund wrote, “Our entire fleets peoplenet computers went down December 31st 2019. Apparently the onboard calendar of the devices manufactured in 2007. Goes from 2007 to 2019. We now can I use the ELD function because the computer does not recognize the calendar year of 2020. We’re on paper logs until they correct the problem? Which apparently cannot be done via programming. LOL. Thanks peoplenet for not seeing this problem coming.”

I had a plan… and that's where things started to go wrong. I'm sitting here waiting for Bobby to tell me if I can use…

Posted by Connie Billings on Thursday, January 2, 2020

The Federal Motor Carrier Safety Administration’s ELD regulations allow for the use of paper logs for up to 8 days in the case of a device malfunction.

It isn’t yet clear how long it might take for Trimble to resolve the PeopleNet issues.

In November 2019, Omnitracs ELD devices underwent a similar “GPS rollover event” that left drivers back on paper logs.