As the COVID-19 outbreak continues to spread in the U.S., Love’s Travel Stops recently unveiled several new store policy changes.
As of Monday, March 23, all Love’s store locations remain open to serve the trucking community, the company reports.
As of 7 a.m. on Monday, Love’s will be shifting from self-service to full-service food options.
Currently, all our Love’s locations are open for customers, including Love’s Truck Care centers and Speedco locations. To further our commitment to prioritize health and safety, we are converting all self-service roller grills, the coffee and drink bars and the delis to full-service by Love’s team members at all Love’s locations. To be clear, this change means only Love’s team members will serve products like hot dogs, coffee and fountain drinks. We will, of course, continue to follow proper safety glove procedures while operating the full-service stations and, approximately every 30 minutes, trade out grill tongs and fountain nozzles with clean, sanitized replacements.
Love’s is also altering a few key restaurant policies at all locations.
Due to safety precautions, we’re also making changes to our food offerings and restaurant hours of operation. At locations where we have three restaurants, one of them will be closed. All other restaurants will be moving to modified business hours to allow for an overnight closing. Starting Monday, March 23, new restaurant hours will be 6 a.m. – 10 p.m. local time. Our restaurants will continue to offer take-out and drive-thru options during these new hours but not during the overnight closure.
Love’s is also working to increase staffing to maintain new cleaning and sanitizing procedures and to man the new full-service deli, coffee and fountain drink stations.
The Love’s team is recommending that drivers download the Love’s Connect app to use features like Love’s Mobile Pay, digital receipts and Mobile Shower Check In to try to minimize social interaction.
Love’s also recently announced that hourly employees would receive a $100 bonus in addition to a $2 per hour pay increase through at least May 1.