In an effort to try to keep America’s truckers fed, fast food giant McDonald’s has created a new Coronavirus-friendly ordering system.
In a March 23 open letter, McDonald’s Senior Vice President of Operations Bill Garrett discussed the new ordering system and pledged to support U.S. truckers as they deliver needed goods during the Coronavirus crisis.
Many restaurants, including McDonald’s, across the country have closed dine-in options to try to slow the spread of Coronavirus and are encouraging customers to use the drive-thru instead. For truckers, thought, drive-thru is impossible in almost all locations simply because their vehicles won’t fit.
At locations where you aren’t allowed to dine-in, McDonald’s is encouraging truckers to use the following procedures at participating locations:
- Use McDonald’s Mobile Order & Pay app, when you arrive at the restaurant
- Select Curbside Service and walk to the designated Trucker curbside sign on the sidewalk outside our designated door
- Complete your order by entering the appropriate Trucker curbside number and we’ll bring your order to you at the designated door as soon as it’s ready!
“As the world continues to address the quickly changing landscape, we are in this together with you, our valued friends in the trucking and transportation industry. Thank you for everything you are doing to keep essential parts of our economy going. We wanted to personally reach out to you and let you know that, to support you in this effort, McDonald’s restaurants are doing their best to remain open to provide hot meals to our customers and employees, as long as local, state, and federal governments continue to allow us to do so,” Garrett said.