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Knoxville truck stop closed until spring for renovations

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A popular Knoxville truck stop has closed to allow for upgrades and renovations to the facility.

The Pilot Travel Center located at 314 Lovell Road in Knoxville, Tennessee, is temporarily closed for a remodel as of January 22.

The truck stop is expected to reopen in spring 2024, Knox News reports.

The Watt Road Pilot also located in Knoxville will also be remodeled this year but will remain open through the process.

The store closure is part of Pilot’s New Horizons project to invest $1 billion to remodel 400 stores across the U.S. over three years.

See below for facility improvements planned for Pilot locations as part of the New Horizons project:

  • Store exteriors and interiors: Top to bottom overhauls from the curb to the counter, including more energy-efficient lighting for well-lit parking lots, improved fueling experience, updated branding, refaced walls and store features with industrial style accents to create a welcoming environment that leaves a lasting impression.
  • Restrooms, showers and laundry: Adding more and remodeling existing facilities with modern, energy efficient fixtures – including touchless where possible – new tile, fresh paint and brighter lighting.
  • Seating and lounges: Expanding spaces for guests to relax with comfortable furnishings and additional dining areas.
  • Retail, food and beverage: Redesigned store layouts will increase variety and bring more of Pilot’s signature fresh deli items, including pizza, homestyle meals, grab-and-go foods, and premium coffee to more locations, all in an easy-to-shop atmosphere.
  • New technology: Installing state-of-the-art retail and fueling technology, including adding self-checkouts, to increase efficiency and enable team members to further personalize the guest experience.
  • Improved team member areas: Upgrading, reconfiguring and expanding breakrooms and workspaces, including installing new kitchen equipment and back-office solutions, to make team members’ jobs easier and able to focus more on providing great service.
  • Future innovations: Equipping our stores with fueling alternatives, including electric vehicle (EV) charging stations, and developing a strategy to support low emission and zero emission vehicles.
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