Love’s Travel Stops announced a new service to provide “light mechanical repairs” for Freightliner trucks at 400 locations across the country.
Love’s announced the rollout of the Freightliner ExpressPoint service on January 18 in partnership with Daimler Truck North America LLC (DTNA).
The Freightliner ExpressPoint service will be available at more than 400 Love’s and Speedco locations nationwide. More locations are planned in the future.
The service will provide provide light mechanical warranty repair work, roadside warranty emergency services and approved field service and recall campaigns for Freightliner trucks. Available warranty services will include HVAC, fuel systems, external engine components, brakes and suspension.
To deliver the Freightliner ExpressPoint service, Love’s partners with local Freightliner dealerships to provide parts availability, repair work, and warranty claim filing.
“We are excited to have Love’s Freightliner ExpressPoint network fully online, less than a year after announcing our partnership with DTNA,” said Eric Daniels, vice president of total truck care for Love’s. “Love’s Truck Care and Speedco technicians have received comprehensive training from their local Freightliner dealer to provide quality customer service, maximizing uptime for the drivers who keep America running.”
“We show full commitment to our customers’ uptime by expanding select service offerings with more than 400 Love’s Truck Care and Speedco locations to Freightliner customers, ” states Paul Romanaggi, chief customer experience officer and general manager of service for DTNA. “The strategic partnership with Love’s and our robust Freightliner Service network charts a course that ensures reliability and efficiency to increase customer profitability keeping their trucks running.”
Oklahoma City-headquartered Love’s operates 640 locations in 42 states.