ELD provider hit by ransomware attack, FMCSA allows paper logs for now

A major Electronic Logging Device provider was hit by hackers, causing service outages and promoting a response from the Federal Motor Safety Administration (FMCSA).

New Jersey-headquartered fleet management provider ORBCOMM fell victim to a ransomware attack, according to a report from Bleeding Computer.

The outlet confirmed that the malware attack occurred September 6 and that the company hopes to have services restored by September 29.

ORBCOMM products include Blue Tree ELDs and the FleetManager freight tracking technology, which users have reported to be inoperable due to the hack.

The FMCSA has issued a waiver allowing Blue Tree ELD users to record their hours of service on a paper graph grid or logging software “until ORBCOMM notifies FMCSA that the malfunctioning BT500/BT504 ELDs have resumed service or by September 29, 2023, whichever occurs first.”

ORBCOMM is working to restore services and investigate the ransomware attack.

This is a developing story.