Texas launches system for public complaints about driverless commercial vehicles

The Texas Department of Motor Vehicles (TxDMV) has rolled out a new system to allow the public to formally file safety complaints about commercial automated vehicles.

On June 2, 2026, Texas officials announced the launch of an online public complaint process for commercial automated vehicles operating in the state.

The system will allow members of the public to report any “serious public safety concerns” regarding self-driving commercial vehicles.

The new complaint process aligns with a May 28, 2026, rule requiring that automated vehicle companies operating in Texas must register with TxDMV.

Law enforcement and the public can go online and verify whether automated vehicles are authorized to operate in Texas and file complaints.

After a complaint is filed, TxDMV can investigate and opt to revoke operating authority.

“If the department determines that an automated motor vehicle operating under an authorization is not in safe operational condition and the operation of the vehicle on a highway or street endangers the public, the department will initiate the suspension, revocation, cancelation, or restriction of the authorization. The operation of an automated motor vehicle is considered to endanger the public when the operation has resulted, or is likely to result, in serious bodily injury as defined by Section 1.07, Texas Penal Code,” officials said.

Several autonomous trucking companies are currently operating commercial freight routes in Texas, including Aurora, Bot Auto, Gatik, and Kodiak.

You can follow this link to file a complaint or look up a company’s TxDMV authorization.