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CDLLife Privacy Policy

At CDLLife I, LLC (“CDLLife,” “us,” “our,” or “we”), we are committed to providing you a great online experience celebrating the commercial truck driver by providing news, information and entertainment, as well as an escape from the everyday grind. We also celebrate and support the commercial truck driving industry by providing an online platform to connect drivers to the employers who need them.

In providing this experience, we recognize that privacy is important – both to you and to us. We have prepared this privacy policy (the “Privacy Policy”) to inform you of the privacy principles that govern our website, which includes cdllife.com, dedicatedjobs.cdllife.com, flatbed.cdllife.com, leasepurchase.cdllife.com, owneroperator.cdllife.com, livetrucking.com, truckdriverus.com, student.cdllife.com, tanker.cdllife.com, team.cdllife.com, and our other affiliated websites (collectively, the “Website”), the CDLLife App (the “App”), and the services offered by CDLLife to you through our Website and App (collectively, the “Services”).  CDLLife is committed to providing excellent service to all of our customers and to visitors to our Website and is committed to the security and privacy of your information. This includes a commitment to the fair and transparent processing of our customers’ and Website visitors’ personal information (“Personal Information”).

Our Privacy Policy is designed to advise you about how we collect, use, protect, and disclose the information that we collect and/or receive about you.  It also explains your privacy rights, and how you can manage the privacy of your Personal Information. Please note that this Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, CDLLife. Information collected from you by others, such as third party websites that you access through links on the Website, are governed by those entities’ privacy policies.

  • Information We Collect

We may collect certain information from you when you use our Website, App, and other Services.  That information includes:

Personal Information:  Personal Information, also known as “Personal Data,” is information that can be used to identify, locate or contact you.  We collect various types of Personal Information when you interact with our Website or other Services:

  • Website/App:  We may collect certain Personal Information from you when you visit, use, and interact with our Website or App – for instance, when you choose to contact us, submit an article to CDLLife, use or post information or content to the App, or sign up for our electronic newsletter.  This may include your name, company name, email address, telephone number, location information (such as your ZIP code or real-time location when using the App), and other information you choose to provide to us. It may also include other information such as your IP address, browsing history, interactions with the Website, preferences, and/or interests.  
  • Truck Driving Jobs:  Certain sections of our Website and App allow you to search for and apply for truck driving jobs with various employers (“Truck Driving Jobs”).  In order to apply for Truck Driving Jobs through the Website or App, we will require you to register with us and create a user profile. We will ask you to provide certain information relevant to your job search when you register with us or search and apply for Truck Driving Jobs, including: your name, date of birth, location information (such as your ZIP code), license status, trucking experience, military service history, and other relevant information.  

At times, we may require you to provide certain Personal Information when you use certain parts of our App or to fulfill your request with us – for instance, we may require you to provide or use your email address or other contact information when you contact us with a question or comment, so that we can respond to you.

Generic Information:  Generic Information is information that does not directly reveal the identity of a customer or a visitor to the Website or the App.  CDLLife may automatically gather some Generic Information from our customers and Website visitors. This information may include aggregate usage metrics such as total number of Website visitors, pages viewed, and usage patterns within the Website, etc.  This may also include information about your device. At times, the combination of various types of data, including Generic Information, may enable you to be identified, and may therefore qualify as Personal Information.

  • How We Collect Your Information

CDLLife collects and obtains your information in a few ways:  there is information that you choose to give to us, information we obtain through your use our Services – including our Website and App – and information we obtain from third parties.  Each of these is detailed below:

  • Information You Give to Us

We collect certain information that you share with us. As noted above, sometimes this is information that we require in order for you to use our Website, App or certain Services.  For instance, when you apply for a job through the Website or App, you will need to provide information relevant to your qualifications and work experience as outlined above. In addition, we collect information that you voluntarily provide through your use of the Website, App or other Services, such as when you post photos, videos, messages, or other content to the App, or contact us via email or direct message with questions, feedback, or comments about our Website, App, or other Services.  

  • Information We Obtain When You Use Our Services

We also collect certain Personal Information and Generic Information from you through your use of our Services.  As noted above, we may collect certain information related to your use of, and access to, our App and other Services.  

    • Device Information:  As noted above, we may collect certain information related to the device that you use to log into, access and use the Website, App or other Services.
    • Camera, Photos, and Media Files:  As part of your experience, you can upload photos and images from your device to the App.  In order to do so, the App may need to access your camera, your photo gallery, or other parts of your device containing media files.
    • Location Information:  We will ask you to provide your location information when you use our App via your mobile device, to provide certain App features and Services to you.  You may choose to turn off your device’s location sharing features to use the App; however, certain functions of the App such as our Maps and trip-planning features will not work properly if you do not share your location.
  • Aggregate Information:  We may use other aggregate information in relation to how you use our Website, App or Services.

We may also collect information through the use cookies or pixel tags, as described below.

  • Browsing

The Website may collect certain information when you browse the Website and request pages from our servers.  When you request a page from our Website, our servers log the information provided in the HTTP request header including the IP address, the time of the request, the URL of your request and other information that is provided in the HTTP header.  We collect the HTTP request header information in order to make our website function correctly and provide you the functionality that you see on the Website. We also use this and other information to personalize content presented to you on the Website and the App, better understand how visitors use our Website and App and how we can better tune their content and functionality to meet your needs.  Although this information may at times include your IP address, this information, by itself, will typically not identify you. However, if you access the Website from a link in an email that we sent you, we may identify you based on the information you previously supplied to us.

  • Cookies

We may use “cookies” and other similar technologies to collect information about your activities.   This is so that we can customize certain aspects of your specific experience, and improve the overall function and efficiency of our Sites and Services.  Cookies are small data text files stored locally on your computer that uniquely identify your browser. We may use cookies – for example, Google Analytics, Google Adsense, Facebook Connect, and others – to perform various tasks such as: monitoring aggregate usage metrics, storing and remembering your login information (if you choose this option), storing your account preferences, and personalizing the Services we make available to you.  

Session and First Party Cookies

The types of cookies that we use are referred to as “session” cookies and “first party” cookies. Session cookies are temporary, and are automatically deleted once you close your Internet browser.  First Party cookies remain on your computer hard drive until you delete them or until they are otherwise removed upon expiration.

Third Party Cookies

CDLLife permits third-party service providers, advertisers and other companies to use cookies or other similar technologies on our Website.  These companies may collect your information, track your behavior on our Website, and gather information about your use of our Websites or Services and other online services over time and across different services.  Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device.

We may gather information about you automatically through your use of the Website or App, e.g., your IP address, your current location when you use the App, and how you navigate the Website. We may collect information by automated means, including technologies such as pixel tags, browser analysis tools, server logs and web beacons.  We use this information to better understand, customize, and improve user experience with our Website, App, Services and offerings as well as to manage our advertising.

Pixel tags  

Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action.  When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages.

Other technologies

We collect many different types of information from other technologies to improve the quality of our Website and the services we provide.  For example, we may collect information about the device you use to access our Website or App, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.  We may record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet.

In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to your Personal Information.  For example, we use information we collect about all website users to optimize our Website and to understand website traffic patterns. We may aggregate the data about visitors to our Website or App and use it to improve the quality of our Website, App and Services.  If we do associate the information we collect using cookies and other technology with your Personal Information, then it will become “Personal Information” and will be protected as described above.

Your Cookie Choices

You may set your browser to block or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings.  Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or your mobile device’s manufacturer to determine how you can limit the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Website or App.

  • Information We Obtain from Third Parties

CDLLife obtains information about you from third parties including information from third party services accounts you create, and third party providers we use to provide Services to you.

Third party accounts you create

We may allow you to access our Website and our App using accounts you created with third party services, like Facebook (“Third Party Service Accounts”).  If you choose to access our Website or App through Third Party Service Accounts, these services may share certain information about you with CDLLife. This may include your name, email address, and your Third Party Service Account profile data, among other information.  This information is shared with CDLLife according to the Third Party Service Account provider’s privacy policies.

  • How We Use Your Information

CDLLife uses your information to provide you access to, and facilitate your use of our Website, App and other Services.  For instance, we will use your information to facilitate your search and application for Truck Driving Jobs with employers made through our Website and App, such as by sending you messages, emails, and text alerts for jobs we believe you may be interested in or qualified for.

We also use the information you provide or information we collect and/or aggregate to understand and analyze the usage trends, interests, and preferences of our users, and to improve the way the Website looks and works.  We may also use this information to create helpful new features and functionality.

We may also use your information and “cookies” information to:

(a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;

(b) provide customized third party advertisements, content, information, and email messages;

(c) monitor and analyze the effectiveness of our marketing activities (including related third party marketing activities); and

(d) monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.

We may also process your Personal Information for a specific purpose that we communicate to you.  For instance, if you provide your email address to us, we may use your email address or other Personal Information to send you emails related to the Website, App, special offers and promotions, and other content or materials we think you may be interested in.  Additionally, if you choose to provide us your phone number when you register with our Website or App in order to apply for Truck Driving Jobs, we may send you text alerts about job opportunities with employers we think are relevant or of interest to you. However, you will have the ability to “opt-out” of receiving such communications from us in the future through links provided in the messages, by sending an email to [email protected], or by following the prompts on the text alert and requesting to opt-out of receiving further communications.

  • How We Disclose or Share Your Information

CDLLife may disclose or share your Personal Information in the following ways:  

  • App Users/Visitors:  As noted above, we allow you to share content via our App’s social media functions, and interact with other App users, and will disclose information you provide to us for such purposes.  For instance, you can post messages, pictures, video, and other content to the App’s publicly-facing Message Feed. This information may include your name, your profile information, and other information that you choose to include.  You may also share your location information with other truckers and App users, as well as other information that you have permitted through your settings. We may also share any additional information you have consented for us to share.  
  • Third Party Service Providers: CDLLife may release or disclose your information to third-party service providers or agents who facilitate the provision of our Services to you.  For instance, we may share your information with service providers or contractors who perform functions on our behalf, such as in operating the Website or App, communicating news and delivering promotional and other materials via e-mail, and assisting us with sending communications and performing other marketing and support functions.  Also, we may use third-party social media platforms, including third-party social media websites, to communicate with you.
  • Truck Driving Jobs:  When you apply for Truck Driving Jobs through various sections of the Website or App, such as dedicatedjobs.cdllife.com, we will disclose your related Personal Information to those employers whose listed jobs you choose to apply for.  

In some circumstances, CDLLife may share your Personal Information related to your employment with multiple third-party companies, such as when you apply for Truck Driving Jobs through jobs.livetrucking.com. When you apply for employment via these services, your Personal Information is not shared with a specific employer for a specific job.  Instead, your information is shared with a variety of third party companies, to see if your employment history and qualifications are related to available employment opportunities they may have.

  • Other CDLLife entities: We may share your information with other CDLLife entities.  In addition, if we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer or sell your Personal Information to a third party as part of that transaction.  If such transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation. We may share aggregate, or summary, information regarding our customers with partners or other third parties.
    • Selling Information:  CDLLife may also sell, rent, or trade your information – including Personal Information – to various third parties in relation to your search for Truck Driving Jobs, or for our and other entities’ marketing purposes.
    • Co-Sponsors & Partners:  From time to time, we may partner with other organizations or companies to provide co-sponsored or co-branded promotions, services, or events and may share your Personal Information with our co-sponsor(s) and partners.  
  • Website/App Development:  We may also work with third party service providers to provide website and application development, hosting, and maintenance as well as other services for us.  To the extent it is necessary for these service providers to complete their contractual obligations to us, these third parties may access or process your Personal Information.    

CDLLife may be required to disclose your Personal information in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with a legal obligation.  In such instances, we will disclose your Personal Information upon receipt of a court order, subpoena, or other lawful and enforceable process, or where otherwise required by law.

We may also disclose your information when there is a good faith belief that such action is necessary to investigate or protect against harmful activities to CDLLife, our visitors, associates, or property (including the Website or App), or to others. We may also share your information with our third party service providers as described in this Privacy Policy but they may use this information only to provide CDLLife with a specific service and not for any other purpose.

  • International Visitors and Transfers of Your Information

The Website and App are hosted in and intended for visitors located within the United States. While the Website and App are generally available outside the United States, we do not directly market to or provide any other Services to individuals beyond the United States.  Laws governing data collection and use in other regions of the world may differ from U.S. law. If you are visiting this Website from a country other than the United States, the various communications you send and receive will necessarily result in the transfer of information across international boundaries to the United States.  This includes transmissions containing your Personal Information.

If you are located in the European Union and choose to provide us information about you, you should be aware that information you provide or which is otherwise collected on the Website, App or through any services rendered may be transferred to countries (including the United States) which do not have data protection laws deemed as adequate as those in the European Union.  

  • How Long Do We Keep Your Information?

We keep your Personal Information to enable your continued use of our Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by applicable law, as necessary to protect our rights and interests, or as otherwise communicated to you.  For example, we may retain your profile and other information to facilitate your application for future Truck Driving Jobs, and to help us respond to your inquiries.

  • Your Privacy Rights

CDLLife will ensure that you can exercise various rights relating to your Personal Information, including rights as provided by various data protection laws.  CDLLife therefore informs you that, where applicable under relevant law, you are entitled:

    • to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon request, unless for example, such data is made directly available to you within your personal account;
  • to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes;
    • to obtain a list of the categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes, and a list of categories of third parties to whom your personal information was sold to or disclosed to for business purposes;
    • to correct your Personal Information if you find it is inaccurate, incomplete or obsolete;
    • to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law (the “right to be forgotten”).  
    • to withdraw your consent to the data processing without affecting the lawfulness of processing, where your Personal Information has been collected and processed on the basis of your consent;
    • to object to the processing of your Personal Information under certain circumstances, in which case we may ask you to justify your request by explaining to us your particular situation;
    • to request limits to the processing of your data, when allowed by and in circumstances set forth under applicable law;
    • to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible and when processing is based on your consent); and
  • to non-discrimination, as defined under relevant law, in the Services or quality of Services you receive from us for exercising your rights.

Under certain laws, you may also have the right to “opt-out” of having your Personal Information sold to a third party. This right to “opt-out” does not include the case of a merger, sale, financing, acquisition, or other transaction involving all or part of CDLLife; in such instances, your information may still be involved in a transaction.

For deletion, or ”right to be forgotten” requests, we will undertake a good faith effort to accommodate requests for access to or deletion of personal information.  However, these requests may be subject to the evaluation of additional factors, including disproportionate burden or expense, or the risk to the rights, including the privacy rights, of others.

We will strive and work to resolve any inquiry you may have regarding our privacy practices.  If you have any questions about these rights, would like to exercise any of these rights, or if you need any assistance with privacy related matters, please contact us as described in the “Contact Us” section below. We will take the necessary steps to respond to you as soon as possible.

  • Your Choices on Collection and Use of Information

As noted above, CDLLife provides emails or other communications regarding offers, products, and services we feel may interest you.  Additionally, if you choose to provide us your phone number when you register with our Website or App in order to apply for Truck Driving Jobs, we may send you text alerts about job opportunities with employers we think are relevant or of interest to you.  If you decide you do not want to receive such messages from us or our partners in the future, you always can “opt-out” by following the “unsubscribe” directions attached to such emails, or by sending an email to [email protected] and requesting to opt-out of receiving such communications in the future.  

Regarding the collection of Generic Information, as described above, you also have the ability to change your browser and device cookie settings to limit this collection.

  • Updating and Correcting Your Information

As we mentioned above, you may access, update, or delete your Personal Information stored by CDLLife.  To access, update, or delete information related to your applications for Truck Driving Jobs, please login to your account with our Website or App.  For all other requests, please contact us at the address below. Note that we may limit certain requests to modify your Personal Information, including requests that impact other users’ privacy, that concern information that CDLLife does not possess or control, or requests that are repetitive, unlawful, or that require technical means disproportionate to the request.

  • Protecting Your Information

CDLLife takes reasonable and appropriate security measures to protect your information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction.  We employ certain physical, managerial, and technical measures designed to improve the integrity and security of the Website and the personal information you transmit to us and that we store on our systems.

While we strive to make your information as secure as possible, no transmission system or data network can be guaranteed to be 100% secure.  By using or Website, App and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and CDLLife, or between you and other CDLLife users and third-party partners, cannot be guaranteed.  We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

  • Children

All of CDLLife’s Services, including our Website, are intended for adult audiences.  We do not offer or provide products and services for, and none of our products or services are intended for or directed to anyone under 18.  If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself.  

If we learn that any Personal Information of any person under the age of 18 has been collected on the Website, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 18 has violated the terms of this Privacy Policy by obtaining an account on the Website or otherwise providing us with his or her information, you may alert us at [email protected] so that we may delete that child’s Personal Information and not further use or retain such information except where necessary to protect the safety of the child or others, or as otherwise required by law.

  • Special Offers and Promotions

As noted above, we may send you emails about offers and special promotions.  It is our intention to only send you email communications that will be useful to you and that you want to receive.  We may use third party email service providers to send emails.

We provide you the ability to define and modify your mailing preferences at any time, including unsubscribing from all marketing communications.  In addition, every time you receive an email, you will be provided the choice to opt-out of future emails by following the instructions provided in the email.

We may also sell, lease, rent, or otherwise provide your email address to advertisers and third party marketers to provide offers and special promotions that we think will be of interest to you.

  • Do Not Track

Your browser and other mechanisms may permit you to send do-not-track signals or other similar signals to express your preferences regarding online tracking. However, because there is not yet a defined response to do-not-track requests, our Website does not respond to your browser’s do-not-track request. As noted above, third parties, such as our advertising partners, may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

  • Your California Privacy Rights

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:

  1. the categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
  2.  the names and addresses of the third parties that received the information; and
  3. if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident.  Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code.  Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.

Note that responsive information may be provided in a standardized format that is not specific to you. The designated email address for these information requests is: [email protected]

  • Changes to Our Privacy Policy

The most current version of our Privacy Policy is accessible on our Website at all times. In the future, we may need or decide to change this Privacy Policy, and we reserve the right to make changes to our Privacy Policy at any time and at our sole discretion.  We will post any changes to our Privacy Policy on this page and note the effective date so that you are always aware of what information we collect and how we use it. If we materially change our practices regarding collection or use of your Personal Information, your Personal Information will continue to be governed by the Privacy Policy under which it was collected unless you have been provided notice, and have not objected to, such change.  

  • How to Contact Us

If you have any questions regarding this Privacy Policy, your Personal Information, or your consent choices, you can contact us at:

CDLLife  

300 E 39th St., Ste. 4K Kansas City, MO 64111

Or by email at:  [email protected].  

CDLLife cares deeply about the privacy and security of your Personal Information. If you have questions regarding our compliance with this Privacy Policy, please contact us at the above email address. We will do our best to address your concerns  as expeditiously as possible.

Effective: 02/01/2017

CDLLife Terms of Use

  • Acceptance of Terms

At CDLLife I, LLC (“CDLLife,” “us”, “our,” or “we”), our goal is to provide you a great online experience celebrating the commercial truck driver by providing news, information and entertainment, as well as an escape from the everyday grind. We also aim to celebrate and support the commercial truck driving industry by providing an online platform to connect drivers to the employers who need them.

We’re thrilled that you chose to use our website, which includes cdllife.com, dedicatedjobs.cdllife.com, and our other affiliated websites (collectively, the “Website”), the CDLLife App (the “App”), and any of our other products and services we provide you (collectively, “Services”) to help you stay atop the latest news and information, apply for employment with various trucking companies (“Truck Driving Jobs”), and otherwise celebrate the American trucking profession.

We’ve drafted these Terms of Use (“Terms”) to tell you how you may use our Services – including our Website – and inform you of the rules that govern your use of our Services.  Please read these Terms carefully before you access our Website, App, or use any of our other Services. If you do not agree with these terms, please do not use our Website, App or other Services.  

  • Description of Services

CDLLife provides its Website, App, and other Services to its visitors to celebrate and support the commercial truck driving industry.  Much of our Website content is informational, and provided for your convenience and entertainment. As such, the inclusion of or linking to any advertisement, product, service, opinion or the like, or the mention thereof on our Website or App, does not imply any endorsement by CDLLife.

Please note that all features, content, and specifications of our Website, App or other Services are subject to change without notice.  

While we strive to ensure that our Services and all other information we provide is complete, accurate, and current, some information provided may sometimes be inaccurate, incomplete, or out-of-date. We make no representation regarding the completeness or accuracy of any Services, or other information, content, advice, or recommendations made through the Website, App or Services. We also do not make any representations or warranties regarding the quality or safety of any products or Services, or third party products or services offered or made available.

  • Who Can Use Our Services

All of CDLLife’s Services – including the Website and App – are intended for adult audiences only and are not intended for or directed to anyone under 18 years of age. Therefore, no one under 18 years of age is allowed to create an account or otherwise register with CDLLife, apply for Truck Driving Jobs through our Website, App or Services, or otherwise use our Services. By using our Services, including the Website and our App, you attest that you are over 18 years of age, and that you will comply with these Terms and all applicable local, state, federal, and international laws, rules, and regulations.

  • Registration with CDLLife

As mentioned above, certain sections of our Website and App allow you to search for and apply for Truck Driving Jobs with various employers. In order to apply for Truck Driving Jobs through the Website or App, we will require you to register with us and create a user profile. We will ask you to provide certain information relevant to your job search when you register with these sections of the Website or search and apply for Truck Driving Jobs, as detailed in our Privacy Policy.  

All information that you are required to provide at registration must be current, complete, and accurate. You are also responsible for ensuring that your account information is timely updated if it ever changes. In addition, you must keep and are responsible for keeping your sensitive information – like your account password – confidential. Please contact us immediately if you think your account has been compromised.

In using the Services, you agree that:

    • You are permitted to create only one account for yourself, and you will not create more than one account for your individual use.
    • You will not, without our express permission, create another account for yourself if we have disabled or otherwise restricted your account.
    • You will not buy, sell, rent, or lease access to your account in any way.
    • You will not share your account’s login credentials (for example, your account password, or your email address and password reset/security question) with others.
  • You will access the Website, App and Services through only those means authorized by CDLLife, and you will not log in or attempt to access the Website, App or Services through any unauthorized means.
  • Your Use of Our Services
    1. What We Grant To You

CDLLife grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and limited license to access and use our Services, for the sole purposes of letting you use and enjoy the benefits of the Services in a way allowed by these Terms and our other policies.

    1. What You Grant to Us

In using our Services, you may create, upload, post, send, receive, and store certain information. In doing so, you grant CDLLife an unrestricted, irrevocable, worldwide, royalty-free, perpetual, sub-licensable, and transferable license to host, store, use, display, reproduce, modify, adapt, edit, publish, and distribute the content or other information you provide. We may use any content or other information that you provide in a number of ways, including but not limited to facilitating your search for Truck Driving Jobs through our Website, connecting you with other users and sharing your and for operating, developing, providing, promoting, and improving the Services.

In addition, you understand that any questions, comments, suggestions, ideas, feedback, or article submissions (collectively, “Submissions”) you provide to us is not confidential, and becomes our sole property. If you provide feedback, suggestions, articles, or any other Submissions, including but not limited to business ideas and original works, you are granting CDLLife a worldwide, royalty-free, perpetual, fully sub-licensable, and irrevocable right to use, distribute, reproduce, modify, adapt, display, create works from and otherwise utilize such submissions. This means we can use the ideas you to provide us without compensating you.

Though we are not required to do so, we may, in our sole discretion, monitor or review the Services, and access, review, screen, remove, and delete and content at any time and for any reason, including if we believe that content violates these Terms.

    1. Your Behavior

You are ultimately responsible for all content provided and activity by you or that otherwise occurs under your account (even if that content or activity occurs from other individuals who have accessed the Website, App and other Services through your device or account).

By using the Services, you agree that:

    • You will not use the Website, App or any Services for any purpose that is illegal or otherwise prohibited in these Terms.
    • You will not use any automated means – such as any robot, spider, etc. – to access the Services or extract other users’ submitted content or information.
    • You will not copy, modify, distribute, sell, or lease any part of our Website, App or Services.  
    • You will not reverse engineer or attempt to extract the source code of the Website’s or App’s software.
    • You will not use or develop any third-party applications to interact with the Website, App or Services or other users’ content or information, unless you have our written consent.
    • You will not use the Website, App or any Services in a way that could interfere with, disrupt, negatively affect, or inhibit other CDLLife’s users in fully using the Services, or our ability to maintain our Services.
    • You will not use the Website, App or any Services in a way that could damage, overburden, or impair the functioning of the Services.
    • You will not use or attempt to use another CDLLife user’s account without their permission.
    • You will not solicit other users’ login credentials.
    • You will not create an account using the name of another person or otherwise use the Services with the intent of impersonating the other person, or create an account using any name that is offensive, vulgar, or obscene.
    • You will not post content that is offensive or that contains pornography, graphic violence, threats, hate speech, or incites violence, or promotes any unlawful activity.
    • You will not use the Services in any way that violates CDLLife’s rights or those of any third party.
    • You will not use the Services to harass, abuse, defame, stalk, or threaten others, including other users.
    • You will not compromise the security of the Services, including but not limited to uploading viruses or other malicious code.
    • You will not attempt to circumvent any content-filters or content-filtering techniques used by CDLLife.
    • You will access only those areas or features of the Services that we have authorized you to access, and you will not attempt to access any areas or features that you are not authorized to access.
    • You will not probe, scan, or test the security or vulnerability of our Services, including any CDLLife system or network.
    • You will not use the Services – including the App’s Message Feed – to send unsolicited or spam emails or messages to other users or to CDLLife, including to advertise or promote any product, service, or event.
  • You will not engage in any activity that violates these Terms, and you will not encourage any acts that violate these Terms.

Furthermore, you agree to the following terms and conditions:

Violence & Criminal Behavior

  1. Violence and Incitement

Policy Rationale

We aim to prevent potential offline harm that may be related to content on CDLLife. While we understand that people commonly express disdain or disagreement by threatening or calling for violence in non-serious ways, we remove language that incites or facilitates serious violence. We remove content, disable accounts, and work with law enforcement when we believe there is a genuine risk of physical harm or direct threats to public safety. We also try to consider the language and context in order to distinguish casual statements from content that constitutes a credible threat to public or personal safety. In determining whether a threat is credible, we may also consider additional information like a person’s public visibility and the risks to their physical safety. In some cases, we see aspirational or conditional threats directed at terrorists and other violent actors (e.g. Terrorists deserve to be killed), and we deem those non credible absent specific evidence to the contrary.

Do Not Post

Threats that could lead to death (and other forms of high-severity violence) targeting people or places where threat is defined as any of the following:

  • Statements of intent to commit high-severity violence; or
  • Calls for high-severity violence including content where no target is specified but a symbol represents the target and/or includes a visual of an armament to represent violence; or
  • Statements advocating for high-severity violence; or
  • Aspirational or conditional statements to commit high-severity violence

Content that asks or offers services for hire to kill others (for example, hitmen, mercenaries, assassins) or advocates for the use of a hitman, mercenary or assassin against a target.

Admissions, statements of intent or advocacy, calls to action, or aspirational or conditional statements to kidnap a target.

Threats that lead to serious injury (mid-severity violence) towards private individuals, unnamed specified persons, minor public figures, high risk persons, or high risk groups where threat is defined as any of the following:

  • Statements of intent to commit violence; or
  • Statements advocating violence; or
  • Calls for mid-severity violence including content where no target is specified but a symbol represents the target; or
  • Aspirational or conditional statements to commit violence; or
  • Content about other target(s) apart from private individuals, minor public figures, high risk persons, or high risk groups and any credible:
    • Statements of intent to commit violence; or
    • Calls for action of violence; or
    • Statements advocating for violence; or
    • Aspirational or conditional statements to commit violence

Threats that lead to physical harm (or other forms of lower-severity violence) towards private individuals (self-reporting required) or minor public figures where threat is defined as any of the following:

    • Private individuals (name and/or face match are required) or minor public figures that includes:
      • Statements of intent, calls for action, advocating, aspirational or conditional statements to commit low-severity violence

Imagery of private individuals or minor public figures that has been manipulated to include threats of violence either in text or pictorial (adding bulls eye, dart, gun to head, etc.)

Content that exposes the identity or locations affiliated with any individual who is alleged to be a member of a designated and recognizable at-risk group, share familial and/or romantic relationships with a member of an at-risk group or have performed professional activities in support of an at-risk group (except for political figures).

Instructions on how to make or use weapons if there’s evidence of a goal to seriously injure or kill people, through:

    • Language explicitly stating that goal, or
    • Photos or videos that show or simulate the end result (serious injury or death) as part of the instruction
    • Unless the aforementioned content is shared as part of recreational self defense, for military training purposes, commercial video games, or news coverage (posted by Page or with news logo)

Providing instructions on how to make or use explosives:

  • Unless there is clear context that the content is for a non-violent purpose (for example part of commercial video games, clear scientific/educational purpose, fireworks, or specifically for fishing)

Any content containing statements of intent, calls for action, conditional or aspirational statements, or advocating for violence due to voting, voter registration, or the administration of outcome of an election

Misinformation and unverifiable rumors that contribute to the risk of imminent violence or physical harm.

Statements of intent or advocacy, calls to action, or aspirational or conditional statements to bring weapons to locations, including but not limited to places of worship, educational facilities, polling places, or locations used to count votes or administer an election ( or encouraging others to do the same).

For the following content, we may require more information and/or context in order to enforce:

  • Threats against election officials
  1. Dangerous Individuals and Organizations

Policy Rationale

In an effort to prevent and disrupt real-world harm, we do not allow any organizations or individuals that proclaim a violent mission or are engaged in violence to have a presence on CDLLife. This includes organizations or individuals involved in the following:

  • Terrorist activity
  • Organized hate
  • Mass murder (including attempts) or multiple murder
  • Human trafficking
  • Organized violence or criminal activity

We also remove content that expresses support or praise for groups, leaders, or individuals involved in these activities.

Do Not Post

We do not allow the following people (living or deceased) or groups to maintain a presence (for example, have an account, Page, Group) on our platform:

Terrorist organizations and terrorists, which include:

  • Any non-state actor that:
    • Engages in, advocates, or lends substantial support to purposive and planned acts of violence,
    • Which causes or attempts to cause death, injury or serious harm to civilians, or any other person not taking direct part in the hostilities in a situation of armed conflict, and/or significant damage to property linked to death, serious injury or serious harm to civilians
    • With the intent to coerce, intimidate and/or influence a civilian population, government, or international organization
    • In order to achieve a political, religious, or ideological aim.

Hate organizations and their leaders and prominent members

  • A hate organization is defined as:
    • Any association of three or more people that is organized under a name, sign, or symbol and that has an ideology, statements, or physical actions that attack individuals based on characteristics, including race, religious affiliation, nationality, ethnicity, gender, sex, sexual orientation, serious disease or disability.

Mass and multiple murderers (including attempts)

  • We consider a homicide to be a mass murder if it results in three or more deaths in one incident
  • We consider an attempted mass murder to be one where an individual uses a weapon or vehicle to attempt mass harm in a public space or against more than one person
  • We consider any individual who has committed two or more murders over multiple incidents or locations a multiple murderer

Human trafficking groups and their leaders

  • Human trafficking groups are organizations responsible for any of the following:
    • Prostitution of others, forced/bonded labor, slavery, or the removal of organs
    • Recruiting, transporting, transferring, detaining, providing, harboring, or receiving a minor, or an adult against their will

Criminal organizations and their leaders and prominent members

  • A criminal organization is defined as:
    • Any association of three or more people that is united under a name, color(s), hand gesture(s) or recognized indicia, that has engaged in or threatens to engage in criminal activity, including (but not limited to)
      • Homicide
      • Drug trafficking
      • Arms trafficking
      • Identity theft
      • Money laundering
      • Extortion or trafficking
      • Assault
      • Kidnapping
      • Sexual exploitation (covered in section 7 and section 8)

We do not allow symbols that represent any of the above organizations or individuals to be shared on our platform without context that condemns or neutrally discusses the content.

We do not allow content that praises any of the above organizations or individuals or any acts committed by them.

We do not allow coordination of support for any of the above organizations or individuals or any acts committed by them.

We do not allow content that praises, supports, or represents events that CDLLife designates as terrorist attacks, hate events, mass murders or attempted mass murders, serial murders, hate crimes and violating events.

  1. Coordinating Harm and Publicizing Crime

Policy Rationale

In an effort to prevent and disrupt offline harm and copycat behavior, we prohibit people from facilitating, organizing, promoting, or admitting to certain criminal or harmful activities targeted at people, businesses, property or animals. We allow people to debate and advocate for the legality of criminal and harmful activities, as well as draw attention to harmful or criminal activity that they may witness or experience as long as they do not advocate for or coordinate harm.

Do Not Post

Harm against people

Depicting, admitting to or promoting the following acts committed by you or your associates:

  • Acts of physical harm against humans, including acts of domestic violence, except when shared in a context of redemption or defense of self or another person

Statements of intent, calls to action, representing, supporting, or advocating for, or depicting, admitting to or speaking positively about, the following acts committed by you or your associates:

  • Swatting

Depicting, promoting, advocating for or encouraging:

  • Participation in a high risk viral challenge

Harm against animals

Statements of intent, calls to action, representing, supporting or advocating for, or depicting, admitting to or promoting:

  • Acts of physical harm against animals committed by you or your associates except in cases of hunting, fishing, religious sacrifice, food preparation or processing, pest or vermin, self-defense or redemption
  • Staged animal vs. animal fights, including acts committed by a third party

Harm against property

Statements of intent, calls to action, representing, supporting or advocating for harm against property that depicts, admits to, or promotes the following acts committed by you or your associates:

  • Vandalism
  • Hacking when the intent is to hijack a domain, corrupt or disrupt cyber systems, seek ransoms, or gain unauthorized access to data systems
  • Theft when committed by you or your associates, as well as positive statements about theft when committed by a third party

Voter and/or Census Fraud

  • Offers to buy or sell votes with cash or gifts
  • Statements that advocate, provide instructions, or show explicit intent to illegally participate in a voting or census process

Voter and/or Census Interference

  • Misrepresentation of the dates, locations, and times, and methods for voting or voter registration or census participation
  • Misrepresentation of who can vote, qualifications for voting, whether a vote will be counted, and what information and/or materials must be provided in order to vote.
  • Misrepresentation of whether a candidate is running or not
  • Misrepresentation of who can participate in the census and what information or materials must be provided in order to participate
  • Calls for coordinated interference that would affect an individual’s ability to participate in the census or an election
  • Content stating that census or voting participation may or will result in law enforcement consequences (e.g., arrest, deportation, imprisonment)
  • Content claiming that the U.S. Immigration and Customs Enforcement (ICE) is at a voting location
  • Explicit claims that people will be infected by COVID (or another communicable disease) if they participate in the voting process.
  • Other misrepresentations related to voting in an official election or census participation may be subject to false news standards, as referenced in section 20

For the following content, we include a label so that people are aware the content may be sensitive:

Imagery depicting a high risk viral challenge if shared with a caption that condemns or raise awareness of the associated risks

  1. Regulated Goods

Policy Rationale

To encourage safety and compliance with common legal restrictions, we prohibit attempts by individuals, manufacturers, and retailers to purchase, sell, or trade non-medical drugs, pharmaceutical drugs, and marijuana. We also prohibit the purchase, sale, gifting, exchange, and transfer of firearms, including firearm parts or ammunition, between private individuals on CDLLife. Some of these items are not regulated everywhere; however, because of the borderless nature of our community, we try to enforce our policies as consistently as possible. Firearm stores and online retailers may promote items available for sale off of our services as long as those retailers comply with all applicable laws and regulations. We allow discussions about sales of firearms and firearm parts in stores or by online retailers and advocating for changes to firearm regulation. Regulated goods that are not prohibited by our Community Standards may be subject to our more stringent Commerce Policies.

Do Not Post

Firearms

Content that:

  • Attempts to buy, sell, trade, donate, gift or solicit firearms, firearm parts, ammunition, explosives, or lethal enhancements between private individuals, unless posted by a real brick-and-mortar store, legitimate website, brand or government agency (e.g. police department, fire department)
  • Provides access to 3D printing or computer aided manufacturing instructions for firearms or firearms parts even when posted by brick and mortar stores, brands and legitimate websites.

Non-medical drugs:

Content that:

  • Attempts to buy, sell, trade, donate, gift, or solicit non-medical drugs
  • Admits to buying or trading non-medical drugs by the poster of the content by themselves or through others
  • Admits to personal use without acknowledgment of or reference to recovery, treatment, or other assistance to combat usage
  • Promotes, encourages, coordinates or provides instructions for use or make of non-medical drugs

Marijuana and pharmaceutical drugs:

  • Content that attempts to buy, sell, trade, donate, gift, or solicit marijuana or pharmaceutical drugs

Alcohol / Tobacco:

  • Content that attempts to buy, sell, trade, donate or gift alcohol or tobacco products and is not posted by a Page, Group, or Instagram Profile representing a real brick and mortar store, legitimate website or brand

Endangered species:

Content that:

  • Attempts to buy, sell, trade, donate, gift, or solicit endangered species or their parts
  • Admits to poaching, buying or trading of endangered species and their parts committed by the poster of the content either by themselves or through others
  • Depicts poaching of endangered species and their parts committed by the poster of the content by themselves or through others
  • Speaks positively of the poaching of endangered species and their parts
  • Promotes, encourages, or coordinates the poaching of endangered species and their parts

Live non-endangered animals:

  • Content that attempts to buy, sell or trade live non-endangered animals between private individuals.

Human blood:

  • Content that attempts to buy, sell, or trade human blood
  • Content that solicits human blood unless for a donation or a gift

Weight loss products:

  • Content about weight loss that contains a miracle claim and attempts to buy, sell, trade, donate, or gift weight loss products or supplements

Historical artifacts:

  • Content that attempts to buy, sell, trade, donate, gift or solicit historical artifacts

For the following content, we restrict visibility to adults twenty-one years of age and older:

Firearms

Content posted by or promoting a brick-and-mortar store, legitimate website, brand, or government agency which attempts to buy, sell, trade, donate or gift firearms, firearm parts, ammunition, explosives, or lethal enhancements.

For the following content, we might restrict visibility to adults eighteen years of age and older:

Alcohol / Tobacco:

Content posted by or promoting a brick and mortar store, legitimate website or brand, which attempts to buy, sell, trade, donate or gift of alcohol or tobacco products off of CDLLife’s services

Bladed weapons:

Content which attempts to buy, sell, trade, donate or gift bladed weapons.

Weight loss products:

Content that:

  • Attempts to buy, sell, trade, donate or gift weight loss products
  • Admits to or depicts using a weight loss product, unless in condemnation
  • Promotes or encourages the use of weight loss products
  • Provides instructions to use or make weight loss products

Potentially dangerous cosmetic procedures:

Content that:

  • Attempts to buy, sell, trade, donate or gift a potentially dangerous cosmetic procedure
  • Admits to or depicts using a potentially dangerous cosmetic procedure, unless in condemnation
  • Promotes or encourages the use of a potentially dangerous cosmetic procedure
  • Provides instructions to use or perform a potentially dangerous cosmetic procedure
  1. Fraud and Deception

Policy Rationale

In an effort to prevent and disrupt harmful or fraudulent activity, we remove content aimed at deliberately deceiving people to gain an unfair advantage or deprive another of money, property, or legal right. However, we allow people to raise awareness and educate others as well as condemn these activities using our platform.

Do Not Post

Content that engages in, promotes, encourages, facilitates, or admits to the following activities:

  • Offering, solicitation and trade of:
    • Goods/property purchased with stolen financial information
    • Future exam papers or answer sheets where answers are not meant to be widely shared
    • Educational and professional certificates
    • Credentials for paid subscription services
    • Fake user reviews
    • Fake or manipulated documents, e.g. coupons, medical prescriptions
    • Fake or counterfeit currency
  • Offering or selling of personally identifiable information
  • Coordination or facilitation of betting manipulation, e.g. match fixing
  • Recruitment of workforce for the purpose of fraudulent activities, e.g. Social Security Number (SSN) scams
  • Other forms of deception aimed at depriving people of money or property such as:
    • Confidence schemes, e.g. romance/military impersonation scams
    • Ponzi schemes or Pyramid schemes
    • Setting up false businesses or entities
    • Investment schemes with promise of high rates of return
  • Bribery
  • Embezzlement
  • Money laundering (concealment of the origins of criminally obtained money)
  • Charity scams or fake fundraising campaigns
  • Debt Relief or Credit Repair Scam

Safety

  1. Suicide and Self-Injury

Policy Rationale

In an effort to promote a safe environment on CDLLife, we remove content that encourages suicide or self-injury, including certain graphic imagery, real-time depictions, and fictional content that experts tell us might lead others to engage in similar behavior. Self-injury is defined as the intentional and direct injuring of the body, including self-mutilation and eating disorders. We want CDLLife to be a space where people can share their experiences, raise awareness about these issues, and seek support from one another, which is why we allow people to discuss suicide and self-injury.

We work with organizations around the world to provide assistance to people in distress. We also talk to experts in suicide and self-injury to help inform our policies and enforcement. For example, we have been advised by experts that we should not remove live videos of self-injury while there is an opportunity for loved ones and authorities to provide help or resources.

In contrast, we remove any content that identifies and negatively targets victims or survivors of self-injury or suicide seriously, humorously, or rhetorically.

Do Not Post

Content that promotes, encourages, coordinates, or provides instructions for:

  • Suicide
  • Self-injury
  • Eating disorders

Content that depicts graphic self-injury imagery

Except in limited situations of newsworthiness, it is against our policies to post content depicting a person who engaged in a suicide attempt or death by suicide

Content that focuses on depiction of ribs, collar bones, thigh gaps, hips, concave stomach, or protruding spine or scapula when shared together with terms associated with eating disorders.

Content that contains instructions for drastic and unhealthy weight loss when shared together with terms associated with eating disorders.

For the following content, we restrict content to adults over the age of 18, and include a sensitivity screen so that people are aware the content may be upsetting:

  • Photos or videos depicting a person’s death by suicide that are determined to be newsworthy
  • Photos or videos depicting a person who engaged in euthanasia/assisted suicide in a medical setting

For the following content, we include a sensitivity screen so that people are aware the content may be upsetting to some:

  • Content that depicts older instances of self-harm such as healed cuts or other non-graphic self-injury imagery in a context of recovery
  • Content that depicts ribs, collar bones, thigh gaps, hips, concave stomach, or protruding spine or scapula in a recovery context.

We provide resources to people who post written or verbal admissions of engagement in self injury, including:

  • Suicide
  • Euthanasia/assisted suicide
  • Self-harm
  • Eating disorders
  1. Child Sexual Exploitation, Abuse and Nudity

Policy Rationale

We do not allow content that sexually exploits or endangers children. When we become aware of apparent child exploitation, we report it to the National Center for Missing and Exploited Children (NCMEC), in compliance with applicable law. We know that sometimes people share nude images of their own children with good intentions; however, we generally remove these images because of the potential for abuse by others and to help avoid the possibility of other people reusing or misappropriating the images.

Do Not Post

Content that depicts participation in or advocates for the sexual exploitation of children, including (but not limited to)

  • Engaging in any sexual activity involving minors
  • Adults soliciting minors
  • Minors soliciting minors
  • Minors soliciting adults
  • Using our products and site functionality with the intention of sexualizing minors

Content that constitutes or facilitates inappropriate interactions with children, such as

  • Initiating unsolicited contact with minors (for example, private messages between stranger adults and minors)
  • Soliciting, displaying, sharing, or viewing imagery of nude, sexualized, or sexual activity with minors
  • Arranging real-world sexual encounters or obtaining sexual material from a minor directly
  • Displaying nudity to minors

Content (including photos, videos, real-world art, digital content, and text) that depicts

  • Any sexual activity involving minors
  • Minors in a sexual fetish context
  • Minors with sexual elements, including (but not limited to):
    • Restraints
    • Focus on genitals
    • Presence of aroused adult
    • Presence of sex toys
    • Sexualized costume
    • Stripping
    • Staged environment (for example, on a bed) or professionally shot (quality/focus/angles)
    • Open-mouth kissing with minor or adult

Content (including photos, videos, real-world art, digital content, and verbal depictions) that shows minors in a sexualized context

Content that depicts child nudity where nudity is defined as

  • Visible genitalia (even when covered or obscured by transparent clothing)
  • Visible anus and/or fully nude close-up of buttocks
  • Uncovered female nipples for children older than toddler-age
  • No clothes present from neck to knee for children older than toddler-age
  • Digitally-created depictions of nude minors, unless the image is for health or educational purposes

Imagery that depicts non-sexual child abuse regardless of sharing intent

Content that praises, supports, promotes, advocates for, provides instructions for or encourages participation in non-sexual child abuse

  1. Sexual Exploitation of Adults

Policy Rationale

We recognize the importance of CDLLife as a place to discuss and draw attention to sexual violence and exploitation. We believe this is an important part of building common understanding and community. In an effort to create space for this conversation while promoting a safe environment, we remove content that depicts, threatens or promotes sexual violence, sexual assault, or sexual exploitation, while also allowing space for victims to share their experiences. We remove content that displays, advocates for, or coordinates sexual acts with non-consenting parties or commercial sexual services, such as prostitution and escort services. We do this to avoid facilitating transactions that may involve trafficking, coercion, and non-consensual sexual acts. To protect victims and survivors, we also remove images that depict incidents of sexual violence and intimate images shared without permission from the people pictured.

Do Not Post

In instances where content consists of any form of non-consensual sexual touching, crushing, necrophilia or bestiality,or forced stripping, including:

  • Depictions (including real photos/videos), or
  • Advocacy (including aspirational and conditional statements), or
  • Statements of intent, or
  • Calls for action, or
  • Threatening, soliciting, or stating an intent to share imagery, or
  • Admitting participation, or
  • Mocking victims of any of the above

Content that attempts to exploit people by any of the following:

  • Sextortion: Coercing money, favors, or intimate imagery from people with threats to expose their intimate imagery or intimate information
  • Sharing, threatening, stating an intent to share, offering or asking for imagery known as “Revenge Porn” or “Non-Consensual Intimate Images” that fulfills all three of the following conditions:
    • Image is non-commercial or produced in a private setting
    • Person in the image is (near) nude, engaged in sexual activity, or in a sexual pose
    • Lack of consent to share the image is indicated by
      • Vengeful context (for example, caption, comments, or page title)
      • Independent sources (for example, law enforcement record) including entertainment media (for example, leak of images confirmed by media)
      • A visible match between the person depicted in the image and the person who has reported the content to us
      • The person who reported the content to us shares the same name as the person depicted in the image
  • Secretly taken non-commercial imagery of a real person’s commonly sexualized body parts (breasts, groin, buttocks, or thighs) or of a real person engaged in sexual activity. This imagery is commonly known as “creepshots” or “upskirts” and includes photos or videos that mocks, sexualizes or exposes the person depicted in the imagery.
  • Threatening or stating an intent to share private sexual conversations that meets the following criteria:
    • Lack of consent is indicated by:
      • Vengeful context and/or threatening context, or
      • A visible match between the person depicted in the image and the person who has reported the content to us
      • The person who reported the content to us shares the same name as the person depicted in the image

Attempting to coordinate adult commercial sexual services or prostitution activities, such as requesting or offering or asking for rates for escort services and paid sexual fetish or domination services.

For the following content, we might include a warning screen so that people are aware the content may be disturbing:

Narratives and statements that contain a depiction of non-consensual sexual touching (written or verbal) that includes details beyond mere naming or mentioning the act if:

  • Shared by the victim, or
  • Shared by a third party (other than the victim) in support of victim or condemnation of act or for general awareness to be determined by context/caption

Content mocking the concept of non-consensual sexual touching

  1. Bullying and Harassment

Policy Rationale

Bullying and harassment happen in many places and come in many different forms, from making threats to releasing personally identifiable information, to sending threatening messages, and making unwanted malicious contact. We do not tolerate this kind of behavior because it prevents people from feeling safe and respected on CDLLife.

We distinguish between public figures and private individuals because we want to allow discussion, which often includes critical commentary of people who are featured in the news or who have a large public audience. For public figures, we remove attacks that are severe as well as certain attacks where the public figure is directly tagged in the post or comment. For private individuals, our protection goes further: we remove content that’s meant to degrade or shame, including, for example, claims about someone’s sexual activity. We recognize that bullying and harassment can have more of an emotional impact on minors, which is why our policies provide heightened protection for users between the ages of 13 and 18.

Context and intent matter, and we allow people to share and re-share posts if it is clear that something was shared in order to condemn or draw attention to bullying and harassment. In certain instances, we require self-reporting because it helps us understand that the person targeted feels bullied or harassed.

Do Not Post

Repeatedly contact someone in a manner that is:

  • Unwanted or
  • Sexually harassing or
  • Directed at a large number of individuals with no prior solicitation

Target anyone maliciously by:

  • Calling for, or making statements of intent to engage in, bullying and/or harassment
  • Attacking them based on their status as a victim of sexual assault, sexual exploitation, or domestic abuse
  • Calling for self-injury or suicide of a specific person, or group of people
  • Attacking them through derogatory terms related to sexual activity (e.g. whore, slut)
  • Posting content about a violent tragedy, or victims of violent tragedies that include claims that a violent tragedy did not occur
  • Posting content about victims or survivors of violent tragedies by name or by image, with claims that they are
    • Acting/pretending to be a victim of an event
    • Otherwise paid or employed to mislead people about their role in the event
  • Threatening to release an individual’s private phone number, residential address, or email address
  • Making statements of intent to engage in a sexual activity or advocating for them to engage in a sexual activity
  • Creating Pages or Groups that are dedicated to attacking individual(s) by:
    • Calling for death, serious disease, epidemic disease, or disability
    • Making statements of intent of advocating to engage in sexual activity
    • Making claims that the individual has or may have a sexually transmitted disease
  • Sending messages that contain the following attacks when aimed at an individual or group of individuals in the thread
    • Targeted cursing
    • Calls for death, serious disease, disability, epidemic disease, or physical harm

Target another private individual, or public figure who is a minor, with:

  • Calls for death, serious disease, epidemic disease, or disability
  • Claims about sexual activity or sexually transmitted diseases
  • Pages or Groups created to attack through:
    • Targeted cursing
    • Negative physical descriptions
    • Claims about religious identity or blasphemy
    • Expressions of contempt or disgust

Target public figures by purposefully exposing them to:

  • For adults
    • Calls for death, serious disease, epidemic disease, or disability
    • Claims about sexually transmitted disease
    • Content that praises, celebrates, or mocks their death
  • For minors
    • Comparisons to animals or insects that are culturally perceived as intellectually or physically inferior or to an inanimate object (“cow,” “monkey” “potato”)
    • Content manipulated to highlight, circle, or otherwise negatively draw attention to specific physical characteristics (nose, ear, etc.)

Target private individuals or involuntary minor public figures with:

  • Comparisons to animals or insects that are culturally perceived as intellectually or physically inferior or to an inanimate object (“cow,” “monkey” “potato”)
  • Content manipulated to highlight, circle, or otherwise negatively draw attention to specific physical characteristics (nose, ear, etc.)
  • Attacks through negative physical descriptions
  • Content that ranks individuals on physical appearance or personality
  • Content sexualizing another adult
  • Content that depicts others in the process of, or right after menstruating, urinating, vomiting, or defecating where context further degrades the individual or contains an expression of disgust
  • Physical bullying where the context further degrades the individual
  • Content that praises, celebrates, or mocks their death
  • In addition to the above, attacks through Pages or Groups:
    • Negative character or ability claims
    • Self-referential bullying; Only if the Object targets more than 1 private individual

Target private adults (who must self-report) or any private minors or involuntary minor public figures with:

  • Targeted cursing
  • Claims about romantic involvement, sexual orientation or gender identity
  • Coordination, advocation, or promotion of exclusion
  • Negative character or ability claims, except in the context of criminal allegations against adults
  • Expressions of contempt or disgust, except in the context of criminal allegations against adults

Target private individuals who are minors with:

  • Allegations about criminal or illegal behavior
  • Videos of physical bullying or violence against minors in a fight context shared in a non-condemning context

Target private individuals (who must self-report) with:

  • Self-referential bullying
  • Unwanted manipulated imagery
  • Comparison to other public, fictional or private individuals on the basis of physical appearance
  • Claims about religious identity or blasphemy, except in at-risk countries where the Violence and Incitement policy should be applied
  • Comparisons to animals or insects that are not culturally perceived as intellectually or physically inferior (“tiger,” “lion”)
  • Neutral or positive physical descriptions
  • Non-negative character or ability claims
  • Any bullying or harassment violation, when shared in an endearing context
  • Attacks through derogatory terms related to a lack of sexual activity

For the following content, we include a warning screen so that people are aware the content may be disturbing:

Videos of physical bullying or violence against minors in a fight context shared with a condemning caption

  1. Human Exploitation

Policy Rationale

After consulting with outside experts from around the world, we are consolidating several existing exploitation policies that were previously housed in different sections of the Community Standards into one dedicated section that focuses on human exploitation and captures a broad range of harmful activities that may manifest on our platform. Experts think and talk about these issues under one umbrella — human exploitation.

In an effort to disrupt and prevent harm, we remove content that facilitates or coordinates the exploitation of humans, including human trafficking. We define human trafficking as the business of depriving someone of liberty for profit. It is the exploitation of humans in order to force them to engagein commercial sex, labor, or other activities against their will. It relies on deception, force and coercion, and degrades humans by depriving them of their freedom while economically or materially benefiting others.

Human trafficking is multi-faceted and global; it can affect anyone regardless of age, socioeconomic background, ethnicity, gender, or location. It takes many forms, and any given trafficking situation can involve various stages of development. By the coercive nature of this abuse, victims cannot consent.

While we need to be careful not to conflate human trafficking and smuggling, the two can be related and exhibit overlap. The United Nations defines human smuggling as the procurement or facilitation of illegal entry into a state across international borders. Without necessity for coercion or force, it may still result in the exploitation of vulnerable individuals who are trying to leave their country of origin, often in pursuit of a better life. Human smuggling is a crime against a state, relying on movement, and human trafficking is a crime against a person, relying on exploitation.

Do Not Post

Content or exhibit behavior that may lead to human exploitation, which includes any of the following:

  • Sex Trafficking, covering minors and adults
  • The sale of children for illegal adoption
  • Orphanage Trafficking and Orphanage Volun-tourism
  • Forced Marriages
  • Labor Exploitation (incl. bonded labor)
  • Domestic Servitude
  • Non-regenerative Organ Trafficking
  • Forced Criminal Activity (e.g. forced begging, forced drug trafficking)
  • Recruitment of Child Soldiers

Content geared towards the:

  • Recruitment of potential victims through force, fraud, coercion, enticement, deception, blackmail or other non-consensual acts.
  • Facilitation of human exploitation by coordinating, transporting, transferring, harboring or brokering of victims prior or during the exploitation.
  • Exploitation of humans by promoting, depicting, or advocating for it.
  • Content that offers or assists in smuggling of humans
  1. Privacy Violations and Image Privacy Rights

Policy Rationale

Privacy and the protection of personal information are fundamentally important values for CDLLife. We work hard to keep your account secure and safeguard your personal information in order to protect you from potential physical or financial harm. You should not post personal or confidential information about others without first getting their consent. We also provide people ways to report imagery that they believe to be in violation of their privacy rights.

Do Not Post

Content that facilitates identity theft by posting or soliciting personally identifiable information, including (but not limited to)

  • National identification numbers, Social Security numbers, passport numbers, or exam numbers
  • School and education IDs featuring two of the following: (1) name, (2) photo, or (3) ID number
  • Digital identities, including passwords

Content that contains medical/psychological, biometric, or genetic records or official documentation of others

Content that facilitates identity theft by sharing personally identifiable information via an external link

Content that facilitates identity theft by sharing private financial information of an organization or business

Content that facilitates identity theft by disclosing the following personal financial information (of either the self or others)

  • Bank account and/or card information
  • Financial records paired with account information

Content that facilitates identity theft by sharing the private contact information of others defined as

  • Private phone numbers or addresses
  • Email, Messenger, and chat identities
  • The above information may be shared to promote charitable causes, non-violating services, or to facilitate finding missing people or animals

Except in limited cases of newsworthiness, content claimed or confirmed to come from a hacked source, regardless of whether the affected person is a public figure or a private individual.

Content that includes photographs that display the external view of private residences if the following conditions apply:

  • The residence is a single-family home, or the resident’s unit number is identified in the image/caption
  • The city or neighborhood is identified
  • A resident is mentioned or depicted
  • That same resident objects to the exposure of their private residence

Content that exposes the undercover status of law enforcement personnel if

  • The content contains the agent’s full name or other explicit identification and explicitly mentions their undercover status, or
  • The content contains images identifying the faces of the law enforcement personnel and explicitly mentions their undercover status

Content that exposes information about safe houses by sharing any of the below, unless the safe house is actively promoting its location, contact information, or the type of service and protection it offers through comments, posts, Pages or Groups:

  • Actual address of the safe house (post box only is allowed),
  • Images of the safe house,
  • Identifiable city/neighborhood of the safe house, or
  • Information outing residents of the safe house

The following content also may be removed

  • A reported photo or video of people where the person depicted in the image is:
    • A minor under thirteen years old, and the content was reported by the minor or a parent or legal guardian,
    • A minor between thirteen and eighteen years old, and the content was reported by the minor,
    • An adult, where the content was reported by the adult from outside the United States and applicable law may provide rights to removal
    • Any person who is incapacitated and unable to report the content on their own

Objectionable Content

  1. Hate Speech

Policy Rationale

We do not allow hate speech on CDLLife because it creates an environment of intimidation and exclusion and in some cases may promote real-world violence.

We define hate speech as a direct attack on people based on what we call protected characteristics — race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, and serious disease or disability. We protect against attacks on the basis of age when age is paired with another protected characteristic, and also provide certain protections for immigration status. We define attack as violent or dehumanizing speech,harmful stereotypes, statements of inferiority, or calls for exclusion or segregation. We separate attacks into three tiers of severity, as described below.

Sometimes people share content containing someone else’s hate speech for the purpose of raising awareness or educating others. In some cases, words or terms that might otherwise violate our standards are used self-referentially or in an empowering way. People sometimes express contempt in the context of a romantic break-up. Other times, they use gender-exclusive language to control membership in a health or positive support group, such as a breastfeeding group for women only. In all of these cases, we allow the content but expect people to clearly indicate their intent, which helps us better understand why they shared it. Where the intention is unclear, we may remove the content.

In addition, we believe that people are more responsible when they share this kind of commentary using their authentic identity.

Do Not Post

Tier 1

Content targeting a person or group of people (including all subsets except those described as having carried out violent crimes or sexual offenses) on the basis of their aforementioned protected characteristic(s) or immigration status with:

  • Violent speech or support in written or visual form
  • Dehumanizing speech or imagery in the form of comparisons, generalizations, or unqualified behavioral statements (in written or visual form) to or about:
    • Insects
    • Animals that are culturally perceived as intellectually or physically inferior
    • Filth, bacteria, disease and feces
    • Sexual predator
    • Subhumanity
    • Violent and sexual criminals
    • Other criminals (including but not limited to “thieves,” “bank robbers,” or saying “All [protected characteristic or quasi-protected characteristic] are ‘criminals’”)
    • Statements denying existence
  • Mocking the concept, events or victims of hate crimes even if no real person is depicted in an image
  • Designated dehumanizing comparisons, generalizations, or behavioral statements (in written or visual form)- that include:
    • Black people and apes or ape-like creatures
    • Black people and farm equipment
    • Caricatures of Black people in the form of blackface
    • Jewish people and rats
    • Jewish people running the world or controlling major institutions such as media networks, the economy or the government
    • Muslim people and pigs
    • Muslim person and sexual relations with goats or pigs
    • Mexican people and worm like creatures
    • Women as household objects or referring to women as property or “objects”
    • Transgender or non-binary people referred to as “it”

Tier 2

Content targeting a person or group of people on the basis of their protected characteristic(s) with:

  • Generalizations that state inferiority (in written or visual form) in the following ways:
    • Physical deficiencies are defined as those about:
      • Hygiene, including but not limited to: filthy, dirty, smelly
      • Physical appearance, including but not limited to: ugly, hideous
    • Mental deficiencies are defined as those about:
      • Intellectual capacity, including but not limited to: dumb, stupid, idiots
      • Education, including but not limited to: illiterate, uneducated
      • Mental health, including but not limited to: mentally ill, retarded, crazy, insane
    • Moral deficiencies are defined as those about:
      • Character traits culturally perceived as negative, including but not limited to: coward, liar, arrogant, ignorant
      • Derogatory terms related to sexual activity, including but not limited to: whore, slut, perverts
  • Other statements of inferiority, which we define as:
    • Expressions about being less than adequate, including but not limited to: worthless, useless
    • Expressions about being better/worse than another protected characteristic, including but not limited to: “I believe that males are superior to females.”
    • Expressions about deviating from the norm, including but not limited to: freaks, abnormal
  • Expressions of contempt (in written or visual form), which we define as:
    • Self-admission to intolerance on the basis of a protected characteristics, including but not limited to: homophobic, islamophobic, racist
    • Expressions that a protected characteristic shouldn’t exist
    • Expressions of hate, including but not limited to: despise, hate
  • Expressions of dismissal, including but not limited to: don´t respect, don’t like, don´t care for
  • Expressions of disgust (in written or visual form), which we define as:
    • Expressions that suggest the target causes sickness, including but not limited to: vomit, throw up
    • Expressions of repulsion or distaste, including but not limited to: vile, disgusting, yuck
  • Cursing, defined as:
    • Referring to the target as genitalia or anus, including but not limited to: cunt, dick, asshole
    • Profane terms or phrases with the intent to insult, including but not limited to: fuck, bitch, motherfucker
    • Terms or phrases calling for engagement in sexual activity, or contact with genitalia, anus, feces or urine, including but not limited to: suck my dick, kiss my ass, eat shit

Tier 3

Content targeting a person or group of people on the basis of their protected characteristic(s) with any of the following:

  • Calls for segregation
  • Explicit Exclusion which includes but is not limited to “expel” or “not allowed”.
  • Political Exclusion defined as denial of right to political participation.
  • Economic Exclusion defined as denial of access to economic entitlements and limiting participation in the labour market,
  • Social Exclusion defined as including but not limited to denial of opportunity to gain access to spaces (incl. online) and social services.

We do allow criticism of immigration policies and arguments for restricting those policies.

Content that describes or negatively targets people with slurs, where slurs are defined as words commonly used as insulting labels for the above-listed characteristics.

  1. Violent and Graphic Content

Policy Rationale

We remove content that glorifies violence or celebrates the suffering or humiliation of others because it may create an environment that discourages participation. We allow graphic content (with some limitations) to help people raise awareness about issues. We know that people value the ability to discuss important issues like human rights abuses or acts of terrorism. We also know that people have different sensitivities with regard to graphic and violent content. For that reason, we add a warning label to especially graphic or violent content so that it is not available to people under the age of eighteen and so that people are aware of the graphic or violent nature before they click to see it.

Do Not Post

Imagery of People

Videos of people or dead bodies in non-medical settings if they depict

  • Dismemberment
  • Visible internal organs; partially decomposed bodies
  • Charred or burning people unless in the context of cremation or self-immolation when that action is a form of political speech or newsworthy
  • Victims of cannibalism
  • Throat-slitting

Live streams of capital punishment of a person

For the following content, we include a warning screen so that people are aware the content may be disturbing. We also limit the ability to view the content to adults, ages eighteen and older:

Imagery of People

Videos of people or dead bodies in a medical setting if they depict

  • Dismemberment
  • Visible internal organs; partially decomposed bodies
  • Charred or burning people, including cremation or self-immolation when that action is a form of political speech or newsworthy
  • Victims of cannibalism
  • Throat-slitting

Photos of wounded or dead people if they show

  • Dismemberment
  • Visible internal organs; partially decomposed bodies
  • Charred or burning people
  • Victims of cannibalism
  • Throat-slitting

Imagery that shows the violent death of a person or people by accident or murder

Imagery that shows capital punishment of a person

Imagery that shows acts of torture committed against a person or people

Imagery of non-medical foreign objects (such as metal objects, knives, nails) involuntarily inserted or stuck into people causing grievous injury

Imagery of Animals

The following content involving animals:

  • Videos depicting humans killing animals if there is no explicit manufacturing, hunting, or food consumption, processing or preparation context
  • Imagery of animal to animal fights, when there are visible innards or dismemberment of non-regenerating body, unless in the wild
  • Imagery of humans committing acts of torture or abuse against live animals
  • Imagery of animals showing wounds or cuts that render visible innards or dismemberment, if there is no explicit manufacturing, hunting, taxidermy, medical treatment, rescue or food consumption, preparation or processing context or the animal is already skinned or with its outer layer fully removed.

For the following content, we include a label so that people are aware the content may be sensitive:

Imagery of non-medical foreign objects voluntarily inserted into people through skin in religious or cultural context

Imagery of visible innards in a birthing context

Imagery of fetuses and newborn babies that show:

  • Dismemberment
  • Visible innards
  • An abortion or abandonment context

Imagery of newborn babies in an abandonment context

Imagery of animals in a ritual slaughter context showing dismemberment, or visible innards, or charring or burning

  1. Adult Nudity and Sexual Activity

Policy Rationale

We restrict the display of nudity or sexual activity because some people in our community may be sensitive to this type of content. Additionally, we default to removing sexual imagery to prevent the sharing of non-consensual or underage content. Restrictions on the display of sexual activity also apply to digitally created content unless it is posted for educational, humorous, or satirical purposes.

Our nudity policies have become more nuanced over time. We understand that nudity can be shared for a variety of reasons, including as a form of protest, to raise awareness about a cause, or for educational or medical reasons. Where such intent is clear, we make allowances for the content. For example, while we restrict some images of female breasts that include the nipple, we allow other images, including those depicting acts of protest, women actively engaged in breast-feeding, and photos of post-mastectomy scarring. We also allow photographs of paintings, sculptures, and other art that depicts nude figures.

Do Not Post

Images of

  • Real nude adults, where nudity is defined as
    • Visible genitalia except in the context of birth giving and after-birth moments or health-related situations (for example, gender confirmation surgery, examination for cancer or disease prevention/assessment)
    • Visible anus and/or fully nude close-ups of buttocks unless photoshopped on a public figure
    • Uncovered female nipples except in the context of breastfeeding, birth giving and after-birth moments, health-related situations (for example, post-mastectomy, breast cancer awareness or gender confirmation surgery) or an act of protest
  • Sexual activity, including
    • Sexual intercourse
      • Explicit sexual intercourse, defined as mouth or genitals entering or in contact with another person’s genitals or anus, where at least one person’s genitals are nude
    • Implied sexual intercourse, defined as mouth or genitals entering or in contact with another person’s genitals or anus, even when the contact is not directly visible, except in cases of a sexual health context, advertisements, and recognized fictional images or with indicators of fiction
    • Implied stimulation of genitalia/anus, defined as stimulating genitalia/anus or inserting objects into genitalia/anus, even when the activity is not directly visible, except in cases of sexual health context, advertisements, and recognized fictional images or with indicators of fiction
  • Other sexual activities including (but not limited to)
    • Erections
    • Presence of by-products of sexual activity
    • Stimulating genitals or anus, even if above or under clothing
    • Use of sex toys, even if above or under clothing
    • Stimulation of naked human nipples
    • Squeezing female breast except in breastfeeding context
  • Fetish content that involves
    • Acts that are likely to lead to the death of a person or animal
    • Dismemberment
    • Cannibalism
    • Feces, urine, spit, snot, menstruation, or vomit

Digital content that meets our definition of sexual activity unless any of the following conditions exist

  • Content where the sexual activity (intercourse or other sexual activities) is not directly visible
  • Content was posted in a satirical or humorous context
  • Content was posted in an educational or scientific context
  • Imagery is not sufficiently detailed and only body shapes or contours are visible
  1. Sexual Solicitation

Policy Rationale

As noted in Section 8 of our Community Standards (Sexual Exploitation of Adults), people use CDLLife to discuss and draw attention to sexual violence and exploitation. We recognize the importance of and want to allow for this discussion. We draw the line, however, when content facilitates, encourages or coordinates sexual encounters between adults. We also restrict sexually explicit language that may lead to solicitation because some audiences within our global community may be sensitive to this type of content and it may impede the ability for people to connect with their friends and the broader community.

Do Not Post

Attempted coordination of or recruitment for adult sexual activities, including but not limited to:

  • Filmed sexual activities
  • Pornographic activities, strip club shows, live sex performances, erotic dances
  • Sexual, erotic, or tantric massages

Explicit sexual solicitation by, including but not limited to the following, offering or asking for:

  • Sex or sexual partners
  • Sex chat or conversations
  • Nude photos/videos/imagery

Content that is implicitly or indirectly offering or asking for sexual solicitation and meets both of the following criteria. If both criteria are not met, it is not deemed to be violating. For example, if content is a hand-drawn image depicting sexual activity but does not ask or offer sexual solicitation, it is not violating:

  • Criteria 1: Offer or Ask
    • Content implicitly or indirectly* (typically through providing a method of contact) offers or asks for:
      • Nude imagery, or
      • Sex or sexual partners, or
      • Sex chat conversations
  • Criteria 2: Suggestive Elements
    • Content makes the aforementioned offer or ask using one of the following sexually suggestive elements:
      • Contextually specific and commonly sexual emojis or emoji strings, or
      • Regional sexualized slang, or
      • Mentions or depictions of sexual activity (including hand drawn, digital, or real world art) such as: sexual roles, sex positions, fetish scenarios, state of arousal, act of sexual intercourse or activity (sexual penetration or self-pleasuring), or
      • Imagery of real individuals with nudity covered by human parts, objects, or digital obstruction, including long shots of fully nude butts

An offer or ask for pornographic material (including, but not limited to, sharing of links to external pornographic websites)

Sexually explicit language that goes into graphic detail beyond mere reference to:

  • A state of sexual arousal (wetness or erection) or
  • An act of sexual intercourse (sexual penetration, self-pleasuring or exercising fetish scenarios)
  1. Cruel Insensitive

Policy Rationale

We believe that people share and connect more freely when they do not feel targeted based on their vulnerabilities. As such, we have higher expectations for content that we call cruel and insensitive, which we define as content that targets victims of serious physical or emotional harm.

We remove explicit attempts to mock victims and mark as cruel implicit attempts, many of which take the form of memes and GIFs.

Do Not Post

Content that depicts real people and laughs at or makes fun of their serious physical injury, starvation, or serious or fatal disease or disability.

Content that contains sadistic remarks and any visual or written depiction of real people experiencing premature death, serious physical injury, physical violence or domestic violence.

Imagery that depicts real animals that are visibly experiencing and being laughed at, made fun of, or contain sadistic remarks for any of the following (except staged animal vs. animal fights or animal fights in the wild):

  • premature death
  • serious physical injury (including mutilation)
  • physical violence from a human

Integrity and Authenticity

  1. Misrepresentation

Policy Rationale

Authenticity is the cornerstone of our community. We believe that people are more accountable for their statements and actions when they use their authentic identities. That’s why we require people to connect on CDLLife using the name they go by in everyday life. Our authenticity policies are intended to create a safe environment where people can trust and hold one another accountable.

Do Not

Misrepresent your identity by

  • Using a name that does not abide by our name policies (not applicable to Instagram)
  • Providing a false date of birth

Misuse our products by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts (not applicable to Instagram)
  • Creating inauthentic profiles
  • Sharing an account with any other person (not applicable to Instagram)
  • Creating another CDLLife or Instagram account after being banned from the site
  • Creating or Managing a Page, Group, Event or Instagram Profile because the previous Page, Group, Event or Instagram Profile was removed from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Posting imagery that is likely to deceive the public as to the content’s origin, if:
  • The entity or an authorized representative objects to the content, and
  • Can establish a risk of harm to members of the public.
  1. Spam

Policy Rationale

We work hard to limit the spread of spam because we do not want to allow content that is designed to deceive, or that attempts to mislead users to increase viewership. This content creates a negative user experience and detracts from people’s ability to engage authentically in online communities. We also aim to prevent people from abusing our platform, products, or features to artificially increase viewership or distribute content en masse for commercial gain.

Do Not

  • Post, share, engage with content, or create accounts, groups, pages, events or other assets, either manually or automatically, at very high frequencies.
  • Attempt to or successfully sell, buy, or exchange site privileges or product features, such as accounts, admin roles, permission to post, pages, groups, likes, etc., except in the case of clearly identified branded content, as defined by our Branded Content Policy.
  • Require or claim that users are required to engage with content (e.g. liking, sharing) before they are able to view or interact with promised content.
  • Encourage likes, shares, follows, clicks, or the use of apps or websites under false pretenses, such as:
    • Offering false or non-existent services or functionality(e.g., “Get a ‘Dislike’ button!”)
    • Failing to direct to promised content (e.g., “Click here for a discount code at Nordstrom”; false play buttons)
    • Directing users off of CDLLife through the deceptive or misleading use of URLs, defined as:
      • Cloaking: Presenting different content to CDLLife users and CDLLife crawlers or tools.
      • Misleading content: Content contains a link that promises one type of content but delivers something substantially different.
      • Deceptive Pop-up websites: Websites that require an action (captcha, watch ad, click here) in order to view the expected landing page content and the domain name of the URL changes after the required action is complete.
      • Like / Share-Gating: Landing pages that require users to like, share, or otherwise engage with content before gaining access to off-CDLLife content.
      • Deceptive Landing Page Functionality: Websites that have a misleading user interface, which results in accidental traffic being generated (pop-ups/unders, clickjacking, etc.)
      • Impersonation: The website pretends to be a reputable brand or service by using a name, domain, or content featuring typos, misspellings, or other means to impersonate well-known brands (using a landing page similar to another, trusted site to mislead visitors).
      • And other behaviors that are substantially similar to those listed above.
  1. Cyber Security

Policy Rationale

We recognize that the safety of our users extends to the security of their personal information. Attempts to gather sensitive personal information by deceptive or invasive methods are harmful to the authentic, open, and safe atmosphere that we want to foster. Therefore, we do not allow attempts to gather sensitive user information through the abuse of our platform and products.

Do Not

Attempt to compromise user accounts or gather sensitive information through unauthorized means, defined as:

  • Gaining access to any account or user data other than your own without explicit permission from the account owner.
  • Encouraging or deceiving users and entities to download or run files or programs that will compromise a user’s online or data security. Such files and programs will be deemed malicious software or “malware” if they harm or gain unauthorized access to a computer, device, or network.
  • Acquiring or requesting another user’s login credentials, whether explicitly or through deceptive means such as phishing (e.g. fake surveys designed to capture log-in info or links to fake login pages or impostor websites).
  • Attempting to obtain the sensitive information of others such as usernames, passwords, or other personal information, through deceptive means or the use of malicious software or websites.
  • Publicly sharing your own or others’ login information on platform or through a third party service.
  • Creating, sharing, or hosting malicious software or malicious browser extensions to compromise accounts or gain access to user data.
  • Providing online infrastructure, including Web Hosting Services, Domain Name System servers, and ad networks that enables abusive links such that a majority of those links on CDLLife or Instagram violate the Spam or Cybersecurity sections of the Community Standards.
  1. Inauthentic Behavior

Policy Rationale

In line with our commitment to authenticity, we don’t allow people to misrepresent themselves on CDLLife, use fake accounts, artificially boost the popularity of content, or engage in behaviors designed to enable other violations under our Community Standards. This policy is intended to create a space where people can trust the people and communities they interact with.

Do Not

  • Use multiple CDLLife accounts or share accounts between multiple people
  • Misuse CDLLife or Instagram reporting systems to harass others
  • Conceal a Page’s purpose by misleading users about the ownership or control of that Page
  • Engage in or claim to engage in Inauthentic Behavior, which is defined as the use of CDLLife or Instagram assets (accounts, pages, groups, or events), to mislead people or CDLLife:
    • about the identity, purpose, or origin of the entity that they represent
    • about the popularity of CDLLife or Instagram content or assets
    • about the purpose of an audience or community
    • about the source or origin of content
    • to evade enforcement under our Community Standards
  • Engage in, or claim to engage in Coordinated Inauthentic Behavior, defined as the use of multiple CDLLife or Instagram assets, working in concert to engage in Inauthentic Behavior (as defined above), where the use of fake accounts is central to the operation
  • Engage in or claim to engage in Foreign or Government Interference, which is Coordinated Inauthentic Behavior conducted on behalf of a foreign or government actor.
  1. False News

Policy Rationale

Reducing the spread of false news on CDLLife is a responsibility that we take seriously. We also recognize that this is a challenging and sensitive issue. We want to help people stay informed without stifling productive public discourse. There is also a fine line between false news and satire or opinion. For these reasons, we don’t remove false news from CDLLife but instead, significantly reduce its distribution by showing it lower in the News Feed. Learn more about our work to reduce the spread of false news here.

We are working to build a more informed community and reduce the spread of false news in a number of different ways, namely by

  • Disrupting economic incentives for people, Pages, and domains that propagate misinformation
  • Using various signals, including feedback from our community, to inform a machine learning model that predicts which stories may be false
  • Reducing the distribution of content rated as false by independent third-party fact-checkers
  • Empowering people to decide for themselves what to read, trust, and share by informing them with more context and promoting news literacy
  • Collaborating with academics and other organizations to help solve this challenging issue
  1. Manipulated Media

Policy Rationale

Media, including image, audio, or video, can be edited in a variety of ways. In many cases, these changes are benign, like a filter effect on a photo. In other cases, the manipulation isn’t apparent and could mislead, particularly in the case of video content. We aim to remove this category of manipulated media when the criteria laid out below have been met.

In addition, we will continue to invest in partnerships (including with journalists, academics and independent fact-checkers) to help us reduce the distribution of false news and misinformation, as well as to better inform people about the content they encounter online.

Do Not Post

  • Video
    • that has been edited or synthesized, beyond adjustments for clarity or quality, in ways that are not apparent to an average person, and would likely mislead an average person to believe that a subject of the video said words that they did not say AND
    • is the product of artificial intelligence or machine learning, including deep learning techniques (e.g., a technical deepfake), that merges, combines, replaces, and/or superimposes content onto a video, creating a video that appears authentic.
  • This policy does not extend to content that is parody or satire or is edited to omit words that were said or change the order of words that were said.
  1. Memorialization

Policy Rationale

When someone passes away, friends and family can request that we memorialize the CDLLife account. Once memorialized, the word “Remembering” appears above the name on the person’s profile to help make it that the account is now a memorial site and protects against attempted logins and fraudulent activity. To respect the choices someone made while alive, we aim to preserve their account after they pass away. We have also made it possible for people to identify a legacy contact to look after their account after they pass away. To support the bereaved, in some instances we may remove or change certain content when the legacy contact or family members request it.

For victims of murder and suicide we will remove the following content if it appears on the deceased’s profile photo, cover photo, or among recent timeline posts when requested by a legacy contact or family member of the deceased:

  • Visual depiction of the object used in the deceased’s death
  • Imagery of the convicted or alleged murderer of the deceased
  • Content related to the deceased’s death

For victims of murder, we will also remove the convicted or alleged murderer from the deceased’s profile if referenced in relationship status or among friends.

When we have additional context provided by the legacy contact or a family member of the deceased, we may:

  • Remove bullying or harassment violations on a memorialized profile, which normally require the individual to self-report
  • Remove praise or support for the death, disease, or harm of the deceased person on a memorialized profile
  • Change the deceased’s individual’s privacy settings from public to friends-only when there is harmful content on the profile
  • Change a violating account name on the profile of the deceased individual

Respecting Intellectual Property

  1. Intellectual Property

Policy Rationale

CDLLife takes intellectual property rights seriously and believes they are important to promoting expression, creativity, and innovation in our community. You own all of the content and information you post on CDLLife, and you control how it is shared through your privacy and application settings. However, before sharing content on CDLLife, please be sure you have the right to do so. We ask that you respect other people’s copyrights, trademarks, and other legal rights. We are committed to helping people and organizations promote and protect their intellectual property rights. CDLLife’s Terms of Service do not allow people to post content that violates someone else’s intellectual property rights, including copyright and trademark. 

Upon receipt of a report from a rights holder or an authorized representative, we will remove or restrict content that engages in:

  • Copyright infringement
  • Trademark infringement

Content-Related Requests

  1. User Requests

We comply with:

  • User requests for removal of their own account
  • Requests for removal of a deceased user’s account from a verified immediate family member or executor
  • Requests for removal of an incapacitated user’s account from an authorized representative
  1. Additional Protection of Minors

We comply with:

  • Requests for removal of an underage account
  • Government requests for removal of child abuse imagery depicting, for example, beating by an adult or strangling or suffocating by an adult
  • Legal guardian requests for removal of attacks on unintentionally famous minors

As mentioned above, you can apply for Truck Driving Jobs through our Website and App. In order for you to do so, you will need to provide certain information – including your Personal Information (as defined in our Privacy Policy) – to us related to your job history and professional qualifications.  Accordingly, when you apply for Truck Driving Jobs, we will provide your information to third-party employers and other companies in relation to your application. By applying for Truck Driving Jobs, you authorize us to share your information which such designated parties. Information in relation to your application is and will be deemed to be non-confidential, and will be accessible to individuals at those third-party employers and other companies with whom you have authorized us to share your information in relation to your application.

Additionally, when you create an account with us and apply for Truck Driving Jobs, we may ask you for your telephone number.  We use your telephone number to help you look for and find Truck Driving Jobs that may be of interest to you, or meet your qualifications.  Such use may include sending you voice and text messages related to job opportunities, or Truck Driving Jobs you have already applied to. Such voice and text messages are informational in nature, and are not advertisements for any goods, services, property, or investments.  When you provide us with your phone number, you consent to us contacting you sending you voice and text messages related to Truck Driving Jobs. We may use autodialing and “robotexts” as part of this process. If you do not agree, do not provide us with your phone number.

    1. Information You Share

CDLLife allows you to communicate with us through email and certain other means – for instance, to ask questions, provide feedback and suggestions, and the like.  We also allow you post information to various parts of our App which are public facing, share information (including your location) with other App users, and provide news submissions through our “Submit an Article” service.  Any communication or other material that you send to us or to other users is and will be deemed to be non-confidential. CDLLife has no obligation of any kind with respect to such information provided. Consequently, any Personal Information or other sensitive information that you choose to share may be viewable to others.  You agree that any information you share may be viewable by others. Please do not post, include, add or otherwise share information that you would not want to be viewed by others, or otherwise made publicly available, such as your Personal Information, as part of any content that you share.

The App lets truckers from across the United States to interact with and share information with one another – including their personal information, as well as location data.  By using our App and sharing information with other users therein, you understand and acknowledge the risks inherent with sharing your information with others online, and do so of your own choice.    

There may be times when we ask you for your Personal Information in order to facilitate other certain Services – for instance, when you contact us with a question or request technical assistance with your account, we may ask for your contact information so that we can contact you further if needed.  When communicating with us, please do not share your Personal Information with CDLLife unless we specifically request it.

  • Privacy

Your privacy is important – both to you and to us.  Please view our Privacy Policy to learn how your information is handled when you register for and use our Services.

  • Content, Intellectual Property & Others’ Rights

Except for the posts, photos, text, graphics, videos, images and other content and materials that you and other users create, or which are provided by or otherwise the property of third parties, the information, photos, text, graphics, videos, tools, images, and all other content and materials (“Content”) provided by or made available through the Website and other Services is owned or licensed by CDLLife, and is provided for your personal, non-commercial, and informational purposes only.  This Content also includes, but is not limited to the text, graphics, photos, interactive features, trademarks, service marks, and logos in our Services (“Marks”). You may not use, manipulate, copy, reproduce, transmit, distribute, broadcast, display, sell, or otherwise use our Content and Marks for any purpose whatsoever not permitted by these Terms.

We respect the intellectual property rights of others – including copyrights – and prohibit our users from using our Website, App or Services that violates those rights. As noted above, some of the content available through our Services comes from third parties. All other content, trademarks and copyrights that appear through our Services are the property of their respective owners. You agree that you will not use the Services in a way that violates or infringes upon someone else’s rights of publicity, privacy, copyright, trademark, or other intellectual property rights.

You may not use the Content, Marks, or Services, or the content of others, in ways that are not authorized by these Terms. We may terminate your account or otherwise prohibit you from using our Services if we believe that you are violating the intellectual property rights of others in your use of our Website or Services.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website or App – including content you submit through the App, material you provide in connection with your application for Truck Driving Jobs or information you provide to us as part of an article submission – constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible or liable to any third party for the content or accuracy of any content provided by you. We have the right to remove any materials or Content on our Website in our sole discretion. The views expressed by others on our Website or App, include those of third party materials and content posted on our Website, do not necessarily reflect or represent our views or values.

  • Copyright

As we said above, we respect intellectual property rights of others, and prohibit our users from using our Services that violates those rights. Additionally, we respect copyright law. Under the U.S. Digital Millennium Copyright Act (“DMCA”) copyright owners can file a complaint where they believe materials infringe on their copyright. If you believe that materials on the Services infringe on your copyright, please provide notice to our designated agent at:

CDLLife

300 E 39th St., Ste. 4K
Kansas City, MO 64111

Email:  [email protected]

Any DMCA notice filed with our designated agent must contain the following:

    1. Information identifying the copyrighted work that is claimed to have been infringed, such as the copyrighted work’s title, author, URL, or other information.
    1. Sufficient information allowing us to identify and locate the allegedly infringing material.
    1. Your contact information, including your address, telephone number, and email address, so that we may contact you.
    1. A personal statement that you have a good-faith belief that the use of allegedly infringing material is not authorized by the copyright owner, its agent, or the law.
    1. A statement, under penalty of perjury, that the information in your notification if accurate and that you are authorized to act on behalf of the copyright owner.
  1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner.

We recommend that you speak to a legal advisor before filing a DMCA notice with our designated agent to assess your rights.

  • Maintaining Your Account

You play a key role in maintaining the integrity of your CDLLife account. As mentioned above, you are responsible for protecting the security of your account credentials, including your password. Additionally, you may not share your account credentials with others. CDLLife will not be responsible or liable for any compromise to your account that results from your failure to adhere to these obligations.

  • Email, Data Charges & Mobile Phones

Certain aspects of our Services are designed to work with and be used on mobile phones and devices. You are responsible for any text-messaging, data charges, and other fees and charges that you may incur from your mobile service provider by using our Services. Please talk to your mobile service provider before using our Services if you have questions about possible charges you may incur by using our Services.

By using the Services, you agree that we may communicate with you by electronic means, such as through email, text message, or other means. Please update your account if you change your email address or phone number to ensure that we do not send messages meant for you to others.

  • Third Party Services and Links

We may provide links to third party websites that may be of interest to you. CDLLife is not responsible for the content, quality, safety, availability, completeness, accuracy, privacy policies, legality, or any other practices and policies of such websites. These links are provided solely as a convenience to you and should not be considered an endorsement by CDLLife of these websites or of the companies who own them. Each linked entity has its own privacy policies, terms and conditions, and other policies that govern your use of their website and services. Each linked entity is responsible for the correctness, completeness, legality and accuracy of its own website. As such, CDLLife makes no representation as to the accuracy or any other aspect of the information contained at such outside sites.  

When you click on one of the provided links, you are leaving our Services to enter another site on the Internet. If you decide to access any of the third party sites linked to through our Services, you do so entirely at your own risk. Your use of a third party’s website or services is governed by the third party’s privacy policy, terms and conditions, and other policies. You agree that we are not liable for any harm or damages related to the purchase or use of goods, services, websites, resources, content, or any other transactions made in connection with any third party websites or advertisers. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party. You hereby waive any claim you might have against CDLLife with respect to these websites. CDLLife is not responsible or otherwise liable for a third party’s terms or policies, or for any actions taken under therein.

Additionally, CDLLife does not process and is not a party to or involved in any transaction for goods, products, or services you make with a third-party vendor whose website may be linked to from our Website or App. Transactions with third-party vendors may be processed by the third-party vendor itself, or by another payment service provider selected by the third-party vendor to process payments on its behalf. As mentioned above, any information that you provide to a third party while utilizing their website or service – including the third-party vendor or the payment service provider selected by the third-party vendor related to processing your transactions – will be governed by that third party’s policies and terms, and not CDLLife’s Privacy Policy or Terms.

  • Restriction, Modification, & Termination

If ever you decide you no longer want to be bound to these Terms, or no longer want to be a member of the CDLLife community, you can terminate these Terms for any reason by deleting your account and no longer using our Website, App or other Services.  

We reserve the right to change, modify, terminate, or otherwise alter these Terms at any time at our sole discretion and without notice. Such modifications shall become effective immediately upon posting of the updated Terms. You must review these Terms on a regular basis to keep yourself apprised of any changes. CDLLife may terminate these Terms, with or without cause, at any time, without notice, and without penalty. You agree that CDLLife shall not be liable to you or any third party for any modification, termination, or alteration of these Terms. The following provisions shall survive any termination: Your Use of Our Services  — What you Grant Us; Disclaimers; Limitation of Liability; Indemnity; Choice Law and Jurisdiction; Severability; and Complete Terms.

We may also, in our sole discretion, terminate or restrict your use or access to our Website or Services (or any part thereof), for any reason, including, without limitation, where CDLLife believes you have violated or acted inconsistently with the letter or spirit of these Terms or other provisions, conditions, or policies of the Services.

  • Indemnity

You agree to indemnify, defend, and hold CDLLife, its, subsidiaries, affiliates, officers, directors, employees, and agents harmless, at your sole expense, from and against any claim, action, legal proceeding, damages, liability, settlements, expenses (including reasonably attorneys´ fees) and other costs arising out of or relating to (a) your access or use of the Services; (b) your content; (c) your breach of these Terms or the documents it incorporates by reference; (d) your negligence or misconduct; or (e) a claim that your use of any Services infringes the copyright, trademark, trade secret, patent or other rights of a third party. CDLLife may, at its sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.

  • Disclaimers

THIS WEBSITE AND APP, AND THE INFORMATION, SERVICES AND MATERIALS CONTAINED ON THE WEBSITE, APP AND OTHER SERVICES PROVIDED BY CDLLIFE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. CDLLIFE DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE, AS TO THE OPERATION OF THE SERVICES AND THE CONTENT AND INFORMATION ON THE SERVICES, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT WILL CDLLIFE BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR ANY INFORMATION, GOODS OR SERVICES OBTAINED THROUGH THE SERVICES, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES (EVEN IF CDLLIFE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMITTED BY LAW.

CDLLIFE TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY CONTENT PROVIDED BY YOU, ANOTHER USER, OR THIRD PARTY THROUGH OUR SERVICES. CDLLIFE IS NOT RESPONSIBLE FOR ANY CONTENT THAT MAY BE INAPPROPRIATE, OFFENSIVE, MISLEADING, ILLEGAL, OR OTHERWISE OBJECTIONABLE.

We do not warrant that the Services will be uninterrupted, timely, secure or error-free. There may be delays, errors, defects, omissions, interruptions and inaccuracies in the information or other materials available on or through the Services. CDLLife is not responsible for the availability, use, timeliness, security, validity, accuracy, or reliability of, or the results of the use of, the content of the Services, or other any other website that may be linked to on through the Services.  

CDLLife does not make any representations, nor do we endorse the accuracy, completeness, timeliness or reliability of any advice, opinion, statement or other material or database displayed, uploaded, or distributed in this Site, or available through links on the Services. We reserve the right to correct any errors or omissions in the Services. Although we take reasonable steps to prevent the introduction of viruses, worms, Trojans or other malicious software (“malware”) or other destructive materials to the Services, CDLLife does not guarantee or warrant that the Services or materials that may be downloaded from the Services do not contain such contaminating or destructive properties. You understand and agree that any Content, materials, files or information downloaded or otherwise obtained through the use of the Services is at your own discretion and risk and that CDLLife is not liable for any damages or harm to your device or loss of data attributable to such Content, materials, files or information. If you rely on the Services and any materials available through the Services, you do so solely at your own risk. CDLLife is not responsible for any errors or omissions or for the results obtained from the use of any information provided on the Services.

CDLLife provides certain social media services through its App, allowing truckers, trucking-enthusiasts, and other users to share information about their interests and themselves, including their location information.  You understand and agree that any Content, materials, or other information that you submit through the App may be viewable and used by others. You also agree that any information you share through the App and any communication you make with other users is done solely at your own risk and that CDLLife is not responsible for any misuse of your information by any other user, or for any harm that you may suffer as a result.

  • Limitation of Liability

IN NO EVENT SHALL CDLLIFE, ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, BUSINESS PARTNERS, CUSTOMERS AND ANY OTHER AUTHORIZED AGENT OR REPRESENTATIVE OF CDLLIFE HAVE ANY LIABILITY FOR ANY CLAIM, LOSS OR INJURY, INCLUDING WITHOUT LIMITATION AN INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR RELATED TO CDLLIFE´S SERVICES, THE USE OR THE INABILITY TO USE THE SERVICES, AND/OR ANY CONTENT, ANY CONTENT OR OTHER GOODS OR SERVICES PURCHASED, LICENSED, OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH THE SERVICES, THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION OR DATA, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY USER CONTENT, EVEN IF CDLLIFE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF ANY NEGLIGENCE OF CDLLIFE OR ANY OF ITS AFFILIATES OR AGENTS. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OR ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

In those jurisdictions which prohibit the exclusion or limitation of liability for consequential or incidental damages, any such liability shall be limited to the maximum extent permitted by law. In no event will CDLLife’s aggregate liability for any and all claims related to the Services exceed $100 US or the amount you paid to CDLLife, if any, in the last 12 months, whichever is greater.

We take no responsibility and assume no liability for any content provided by you, another user, or third party through our services. CDLLife is not responsible for any content that may be inappropriate, offensive, misleading, illegal, or otherwise objectionable.

  • Preventing Unlawful Activity

We reserve the right to investigate complaints or reported violations of the Terms of Use and to take any action we deem appropriate including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary to such persons or entities relating to user profiles, email addresses, usage history, posted materials, IP addresses and traffic information. You acknowledge that we will have the right to report to law enforcement authorities any action that may be considered illegal, as well as any reports it receives of such conduct.

When requested, we will cooperate fully with law enforcement agencies in any investigation of alleged illegal activity.

  • Responding to Lawful Disclosure Requests

We may also be required to disclose your information in response to a lawful and enforceable request by law enforcement, judicial, or other public authorities, or in connection with an enforceable legal obligation. In such instances, we will disclose your Personal Information upon receipt of an enforceable court order, subpoena, or other lawful process, or where otherwise required by law.

  • Choice of Law & Jurisdiction

These Terms are governed by and construed under the laws of the United States of America, and the State of Missouri, without reference to conflict of laws principles, except where preempted by U.S. federal law.  

Any claims or disputes arising out of or relating to these Terms are also governed and construed by the laws of the United States of America, and the State of Missouri.  All disputes arising out of or related to these Terms and the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Jackson County, Missouri, and the parties agree and submit to the personal and exclusive jurisdiction and venue of these courts.

  • Severability

If any portion of these Terms is found to be unenforceable, that provision will be severed from these Terms, and will not affect the validity and enforceability of the remaining Terms.

  • Complete Terms

Please note that these Terms, along with any other documents incorporated by reference, make up the entire agreement between you and CDLLife. We reserve all rights that are not expressly granted to you. You may not transfer any rights given or obligations borne to you under these Terms without our express consent. We do not waive any provision under these Terms even if it is not enforced.

  • Contact Us

If you have any questions regarding these Terms or our practices, you can contact us at:

CDLLife I, LLC

300 E 39th St., Ste. 4K

Kansas City, MO 64111

Email:  [email protected]

Effective Date: 02/01/2017