About Certified Express Inc
Certified Express, Inc is a refrigerated carrier company based in Neosho, MO. CEI formed in April 2003 and currently operates over 150 power units with a fleet of 53′ refrigerated trailers. Our trucks and trailers are equipped with satellite tracking services to ensure real time tracking and on-time delivery. CEI is apportioned and available to operate in the 48 contiguous states.
CEI has a 100% commitment to on-time pick-up and delivery, as well as full 24/7 communications every step of the way. We pride ourselves in innovation with a partnership with McLeod Software providing exclusive web-based portals for CEI customers with real-time access to live GPS status reports for all shipments.
Customer service is #1 at CEI. We are a family-oriented company that employs the friendliest service reps to assist in all your support needs. We have a newly constructed driver’s headquarters that offers modern amenities and a friendly atmosphere to all of our drivers that can call their home.
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Certified Express Inc Overview
Hiring Areas
Driver Types
- Lease Purchase
- Owner Operator
- Team Driver
- Company Driver
Driver Requirements
Minimum Experience
12-23 Months
CDL License
Class A
Freight Type
- Dry Bulk & Pneumatic
- Tanker
- Refrigerated (Reefer)
Allowable Moving Violations
2
Allowable Preventable Accidents
0
Hazmat Endorsement
No
Benefits
Paid Orientation
Yes
Pets
Yes
Questions and Answers about Certified Express Inc
- General Questions
Is the company privately or publicly held?
Private
How many drivers does the company currently have?
Around 200
What is the company’s turnover rate?
28%
How many terminals does the company have and where are they?
1 - Neosho, MO
How long has the average driver been with the company?
3 years
What is the passenger policy?
12 years old +, enrolled in passenger insurance ($3.50 per week)
What is the pet policy?
Refundable escrow of $750
- Operational Questions
What is the ratio of driver mangers to drivers?
On average, we have 38 drivers per dispatcher.
How are the drivers miles calculated? (Short Miles, Practical Mileage, Household Movers Guide)
Practical miles
What percent of your freight is Drop and Hook?
60-65%
Are drivers required to physically unload freight?
No! No touch!
Does your company use customer based freight or brokered freight?
Both!
Does the company use E-logs or Paper Logs?
Omnitracs ELDs
If the company uses e-log which system is used? People-Net, Qualcomm, etc?
Omnitracs
- Equipment Questions
What type of trucks does the company use?
2018 or newer KWs, PBs and Freightliners
Do the trucks come equipped with APU’s?
Yes
Do the trucks come equipped with power inverters?
Yes
Does the company “slip seat” drivers or assign drivers to trucks?
We assign trucks to regional and OTR drivers.
Do the trucks come equipped with refrigerators?
Yes.
- New Hire Orientation Questions
How long is the company’s orientation process?
Usually two days.
Are new hires paid anything for orientation?
Yes, a tcheck for $250
Does the company pay for all travel arrangements?
Yes
What method of travel does the company use? (Flight, Bus, Rental Car)
Whatever we can - and whatever the new hire is comfortable with.
Does the driver get their own hotel room or are drivers required to room with another driver?
Own hotel room.
Does the company expect the driver to pay them back for orientation expenses if the driver does not drive for them for a certain period of time?
No
- Compensation & Pay Questions
How long must a driver be employed before benefits kick in?
30 days.
Does the company offer a safety bonus program?
Yes, $1200 per year or .01 cpm, whichever is greater.
Does the company offer a driver referral bonus program?
Yes
Does the company offer transition pay for changing employers?
Yes, we make sure the first two paychecks are at least $900 as a transition.
Does the company offer orientation pay?
Yes.
- Lease Purchase Questions
Does your company offer a Lease Purchase Program?
Yes
Is the driver required to be a company driver first before becoming eligible to lease a truck?
Yes
Are your hiring qualifications for Lease Purchase different than what they are for your company drivers? If so how are they different?
No